Jeg sendte en ny e-post til CreateSpace

Erik Ribsskog <eribsskog@gmail.com>

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RE: Your CreateSpace Support Request / Case #03286129

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Erik Ribsskog <eribsskog@gmail.com>	Sun, Feb 16, 2014 at 2:01 PM
To: CreateSpace Member Services <info@createspace.com>
Hi, I was wondering if you for title id: 4493470, could please change the sub-title from 'Bind 1' to 'Del 1'. Thanks in advance for any help with this! Best regards, Erik Ribsskog On Tue, Feb 11, 2014 at 2:57 AM, CreateSpace Member Services <info@createspace.com> wrote: > Hello Erik, > > Thank you for contacting us. > > It is because of comments like yours that we strive to be the very best. Thank you for your very kind feedback! Without customers like you, we could not continue to provide the service you have come to expect from us. > > Your comments are greatly appreciated, and I sincerely thank you for choosing us for your self-publishing needs. > > Best regards, > > Eric > CreateSpace Member Services > > Need more information? Try our site search, located at the top of each CreateSpace webpage. > > Find help on Community and Resources. > * Community: www.createspace.com/en/community/index.jspa > * Resources:  www.createspace.com/resources > > Follow us on Twitter and like us on Facebook. > * Twitter: www.twitter.com/CreateSpace > * Facebook: www.facebook.com/CreateSpace > > Your original message: > > Hi, > > thanks for the e-mail. > > I've planned to fix one book a week, (or something like that). > > So I'm probably going to write to you in a week or so, about the next book. > > Thank you very much for the help with this! > > Best regards, > > Erik Ribsskog > > > On Mon, Feb 10, 2014 at 9:05 PM, CreateSpace Member Services > <info@createspace.com> wrote: >> Hello Erik, >> >> Thank you for contacting us regarding the updates to your books. >> >> What you have planned to do is fine. Please let us know when you are ready for us to make the adjustments and what adjustments need to be made for which title. >> >> As always, please do not hesitate to contact us with any questions or concerns. >> >> Best regards, >> >> Brittany >> CreateSpace Member Services >> >> Did we solve your problem? >> >> If yes, please click here: >> http://createspace.force.com/HMD?caseid=5007000000Zv6Cq >> >> If no, please click here: >> http://createspace.force.com/HMDNo?caseid=5007000000Zv6Cq >> >> >> Need more information? Try our site search, located at the top of each CreateSpace webpage. >> >> Find help on Community and Resources. >> * Community: www.createspace.com/en/community/index.jspa >> * Resources:  www.createspace.com/resources >> >> Follow us on Twitter and like us on Facebook. >> * Twitter: www.twitter.com/CreateSpace >> * Facebook: www.facebook.com/CreateSpace >> >> Your original message: >> >> Hi, >> >> that's very fine! >> >> Like I've updated you about earlier, I have three more books, with the >> same problem. >> >> But I have to fix the interior first, and then I'll update you, about >> each book, when I've fixed the interior, (in the next weeks). >> >> Hope this is alright! >> >> Thanks again for the help with this! >> >> Best regards, >> >> Erik Ribsskog >> >> >> On Mon, Feb 10, 2014 at 6:41 AM, CreateSpace Member Services >> <info@createspace.com> wrote: >>> Hello Erik, >>> >>> Thank you very much for contacting us in regard to your title "Min Bok 2." >>> >>> I have updated your subtitle to "Del 2." >>> >>> This information should display properly on the CreateSpace eStore immediately, Amazon.com and Amazon Europe sites within three to five business days and through the Expanded Distribution channels within six to eight weeks. >>> >>> We appreciate your support request, and I hope you find this information helpful. >>> >>> Best regards, >>> >>> Jessica >>> CreateSpace Member Services >>> >>> Did we solve your problem? >>> >>> If yes, please click here: >>> http://createspace.force.com/HMD?caseid=5007000000ZuyIT >>> >>> If no, please click here: >>> http://createspace.force.com/HMDNo?caseid=5007000000ZuyIT >>> >>> >>> Need more information? Try our site search, located at the top of each CreateSpace webpage. >>> >>> Find help on Community and Resources. >>> * Community: www.createspace.com/en/community/index.jspa >>> * Resources:  www.createspace.com/resources >>> >>> Follow us on Twitter and like us on Facebook. >>> * Twitter: www.twitter.com/CreateSpace >>> * Facebook: www.facebook.com/CreateSpace >>> >>> Your original message: >>> >>> Hi, >>> >>> I've worked more with one of these books now. >>> >>> I was wondering if it for title id: 4563581, would be possible to >>> change subtitle, from 'Bind 2', to 'Del 2'? >>> >>> Thanks in advance for any help! >>> >>> Best regards, >>> >>> Erik Ribsskog >>> >>> >>> ---------- Forwarded message ---------- >>> From: Erik Ribsskog <eribsskog@gmail.com> >>> Date: Tue, Feb 4, 2014 at 8:19 AM >>> Subject: Re: Your CreateSpace Support Request / Case #03265085 >>> To: CreateSpace Member Services <info@createspace.com> >>> >>> >>> Hi, >>> >>> ok, thank you very much for your reply! >>> >>> I'll update you later when I want the sub-titles changed then. >>> >>> Thanks again for the help! >>> >>> Best regards, >>> >>> Erik Ribsskog >>> >>> >>> On Mon, Feb 3, 2014 at 9:30 PM, CreateSpace Member Services >>> <info@createspace.com> wrote: >>>> Hello Erik, >>>> >>>> Thank you for contacting us. I am happy to assist you. >>>> >>>> We will be more than happy to update the subtitle's for you. However, we will not make changes to the cover or interior file. Once the cover has been updated please contact us and we will be able to update the subtitle as well. Please note you will not need to create a new title ID to make these changes. >>>> >>>> As a reminder, to edit or revise your title, log in to your Member Account and click on your title's name. Then, under the "Setup" section, click "Interior" or "Cover" and "Change." >>>> >>>> You will then be able to upload your new file(s), which will take the place of the current file(s) associated with your book. We will review the new file(s) within 24 hours to make sure they meet our requirements and notify you of our findings via e-mail. When your book file(s) meet all requirements, you may view a digital proof, order a printed proof, or approve the proof and enable your distribution channels. >>>> >>>> If you are making changes to your content, please remember that you cannot edit the ISBN barcode. Also, if your book's status is "In Process," you will be unable to upload revised file(s), as our teams are reviewing your most recent upload. If your book's status is "Available" and you upload new files, your book will become unavailable for purchase. Your title will remain unavailable for purchase until you have made your title available again by reviewing and approving a new proof during the "Review" phase of the title setup. Any orders placed for your book, prior to it becoming unavailable for purchase, will be fulfilled using the previously approved files. >>>> >>>> As always if you have any additional questions or concerns please feel free to contact us. >>>> >>>> Best regards, >>>> >>>> Ashelynn >>>> CreateSpace Member Services >>>> >>>> Did we solve your problem? >>>> >>>> If yes, please click here: >>>> http://createspace.force.com/HMD?caseid=5007000000ZDxuO >>>> >>>> If no, please click here: >>>> http://createspace.force.com/HMDNo?caseid=5007000000ZDxuO >>>> >>>> >>>> Need more information? Try our site search, located at the top of each CreateSpace webpage. >>>> >>>> Find help on Community and Resources. >>>> * Community: www.createspace.com/en/community/index.jspa >>>> * Resources:  www.createspace.com/resources >>>> >>>> Follow us on Twitter and like us on Facebook. >>>> * Twitter: www.twitter.com/CreateSpace >>>> * Facebook: www.facebook.com/CreateSpace >>>> >>>> Your original message: >>>> >>>> Hi, >>>> >>>> thank you for your for fixing this problem. >>>> >>>> I also have four other books, with the same problem. >>>> >>>> https://tsw.createspace.com/title/4563581 >>>> >>>> If you could change from 'Bind 2' to 'Del 2' on the cover-page, please. >>>> >>>> And on page 1. >>>> >>>> And on the back of the cover. >>>> >>>> And for the subtitle-name. >>>> >>>> And the same with these three books, (the same four changes, for these >>>> three books as well): >>>> >>>> https://tsw.createspace.com/title/4493470 >>>> >>>> https://tsw.createspace.com/title/4509770 >>>> >>>> https://tsw.createspace.com/title/4518607 >>>> >>>> That would have been very fine, if you have the time, to do this. >>>> >>>> Or else, I could just make the books from scratch. >>>> >>>> But then I would need to use new ISBN-numbers. >>>> >>>> And those cost you money, don't they? >>>> >>>> (I found out, I shouldn't call the books 'bind', because they are >>>> really paperback. >>>> >>>> And these were first e-books, so I wasn't used with splitting them up, >>>> before I got them on CreateSpace). >>>> >>>> Thanks in advance for any help with this! >>>> >>>> Best regards, >>>> >>>> Erik Ribsskog >>>> >>>> >>>> On Mon, Jan 6, 2014 at 6:08 PM, CreateSpace Member Services >>>> <info@createspace.com> wrote: >>>>> Hello Erik, >>>>> >>>>> Thank you for contacting us in regard to updating the subtitle name of title "Min Bok 2." It is our pleasure to be of help to you. >>>>> >>>>> We are happy to inform you that the requested update has been successfully made and the subtitle name now reads as "Del 1." This correction will immediately reflect on the CreateSpace eStore, however, may take up to 5 business days to reflect on any Amazon websites. Please keep in mind any Expanded Distribution channels, if selected, may take six to eight weeks to reflect the change. >>>>> >>>>> We're happy to have made the change for you and, as always, please feel free to contact us if you have any additional questions or concerns; our Member Services team would be happy to assist you. We are available 24 hours a day, 7 days a week through the "Contact Us" button within your Member Account. >>>>> >>>>> Best regards, >>>>> >>>>> Shaun >>>>> CreateSpace Member Services >>>>> >>>>> Did we solve your problem? >>>>> >>>>> If yes, please click here: >>>>> http://createspace.force.com/HMD?caseid=5007000000YbmaA >>>>> >>>>> If no, please click here: >>>>> http://createspace.force.com/HMDNo?caseid=5007000000YbmaA >>>>> >>>>> >>>>> Need more information? Try our site search, located at the top of each CreateSpace webpage. >>>>> >>>>> Find help on Community and Resources. >>>>> * Community: www.createspace.com/en/community/index.jspa >>>>> * Resources:  www.createspace.com/resources >>>>> >>>>> Follow us on Twitter and like us on Facebook. >>>>> * Twitter: www.twitter.com/CreateSpace >>>>> * Facebook: www.facebook.com/CreateSpace >>>>> >>>>> Your original message: >>>>> >>>>> Hi, >>>>> >>>>> I was wondering if it for title id: 4551582, would be possible to change subtitle, from 'Bind 1', to 'Del 1'? >>>>> >>>>> Thanks in advance for any help! >>>>> >>>>> Yours sincerely, >>>>> >>>>> Erik Ribsskog >>>>> >>>>> >>>> >>>> Best regards, >>> >>> >> >> > >