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Erik Ribsskog
To: CONTACT-US
Cc: JCP CSD Aintree Adviser
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Hi,
I'm refering to your unsigned note, which I got in the post today.
(It says: 'New claim appointment FRI 4/4/14 @ 11.10 HuYTON JOB CENTRE'.
It has no date or signature.
But it has your logo on, (lion and unicorn), and says Department for
Work & Pensions, (and 'With Compliments').
And it has a return-address: 'Department of Work and Pensions, PO BOX
585, Belfast'.).
I infomed you when I called the Jobcentre on 0345 608 8545 on Monday,
(and spoke with Maria there after pressing '2').
That I didn't have founds for a rail-ticket to Huyton.
I also mentioned this in an e-mail I sent you on Monday, (to the
Jobcentre's contact us e-mail address), and on the online claim-form
Maria adviced me to fill out, from your website).
The web-form was changed since I last used it.
And it gave no time-slot.
I was supposed to sit at home from 6AM to 9PM for two days, to wait
for a call, from the Jobcentre.
(Then one can't e.g. go to the supermarket or library).
I didn't get a phone-call but a text-message on Tuesday.
The text-message said I had an appointment on Aintree Jobcentre on
Thursday, (today at 13.50 PM).
When I checked my e-mails yesteday here at the library.
Then I had gotten an e-mail from Aintree Jobcentre telling me my
appointment today, (they wrote at 2PM), was moved to Huyton Jobcentre
tomorrow.
And your letter says the same.
Also, when I was at conscription service in the infantry in 92/93,
then we learned a message should have a signature and a date.
Your message didn't have a date I noticed.
Very unprofessional.
Also, it's a three hour walk to Huyton.
And you haven't reflected on the information I have you, that I don't
have money for rail-tickets.
You are very poor at handling information, I think.
You are poorly organised and have poor rutines and this leads to that
adult clients of you get their lives made miserable.
I have only eaten spagetti, for days, and yesterday had to look for
coins on the street.
Because you haven't sent me my allowance for the dates 31/1 to 21/2,
and also you haven't sent my allowance for the dates 6/3 to todays
date.
Even if I've been doing my job-seeking duties/activities every
week-day for years.
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog
Date: Wed, Apr 2, 2014 at 3:02 PM
Subject: Re: Appointment
To: JCP CSD Aintree Adviser
Cc: "sande.vgs"
DNK Secretary
LHT Customer Service
Akademikerforbundet
team
Correspondence Queries
Hi,
like I explained on Monday when I spoke with the Jobcentre, (Maria),
on 0345 608 8545, (and in an e-mail I sent to your contact us e-mail
address), I don't have any money for rail-tickets, (or food etc.), at
the moment, (due to that the Jobcentre have stopped my allowance since
6/3).
It's an around three hour walk to Huyton, (it seems like from the map,
at least).
You can't just cancel an appointment.
And no reason.
Is it a war going on, (force majure?).
Gary also canceled an appointment on Huyton Jobcentre when I went
there, the first time, with rail, some weeks ago.
This is very unproffessional.
You should close the jobcentres down.
You make people die of starvation.
Erik Ribsskog
On Wed, Apr 2, 2014 at 12:04 PM, JCP CSD Aintree Adviser
> E Ribsskog
>
> Your appointment for Aintree Job Centre on 3/4/2014 at 2pm has been
> cancelled.
>
> Your new appointment is for Huyton Job Centre on Friday 4/4/2014 at 11.10am.
>
> Aintree JCP
>
>
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