Jeg sendte en e-post til Liverpool Direct

Erik Ribsskog

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housing benefit 10055749

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Erik Ribsskog	Mon, Jun 30, 2014 at 2:44 PM
To: "Marban, Lorraine" Cc: Wedell-Wedellsborg , "emb.london" , HRW UK , amnestyis , Phso Enquiries , post , Akademikerforbundet , Ribsskog , she , "hv-02.kontakt" , "anne-kathrine.skodvin" , post , "EUteam@amnesty.org" , "SCT@amnesty.org.uk" , hofmarskallatet@kongehuset.dk, ved Wenche Molstad , post@slottet.no, Office , Info , Service , "steve.rotheram.mp" , LO Postkasse LO , rcjchancery.judgeslisting@hmcts.gsi.gov.uk, "sande.vgs" , "president@ansa.no" , Google Press , post@canica.no, billing@spexhost.com, Contact-Us , Politikk Høyre , "mail.gva" , info@linskills.co.uk, findasolicitor@lawsociety.org.uk, admin@lpl-norwegian-consulate.org.uk, ITCGM- Norwegian Consulate
Hi, I earlier, (from 2006 to 2011), rented from the landlord TJ Thomas/Imperial Property, when I lived in Leather Lane. And then it was a problem, to do with that the landlord didn't do repairs, on a washing-machine and the boiler, etc. Then I asked the Council, if I could have the Housing Benefit sent directly, to my bank-account, with RBS. And then that was just a formality, (as I remember it). So I would have wanted a second opinion, about this. Could you please escalate about this to the desition-makers line-manager please. Thanks in advance for any help with this! Yours sincerely, Erik Ribsskog PS. This should have been replied about, from the Benefit Centre, I think. (And not from the Liverpool Direct call-centre). On Mon, Jun 30, 2014 at 10:45 AM, Marban, Lorraine <Lorraine.Marban@liverpooldirectlimited.co.uk> wrote: > Thank you for your email regarding  your housing benefit. Ms Gonzalez Fitz > has explained that the break in the claim has now been rectified and the > payments resumed. The payments are paid 4 weeks in arrears and they are > currently paid directly to your landlord. If you wish to have them paid to > you we will require a letter from your landlord to confirm they are happy > that all  future payments are paid to yourself. > > > > Lorraine Marban > Customer Contact Team Leader > > Liverpool Direct Limited > > > Lorraine.Marban@liverpooldirectlimited.co.uk > www.liverpooldirectlimited.co.uk > > P Please consider the environment before printing this e-mail. Thank you > > > > > ______________________________________________________________________ > DISCLAIMER: > > The information in this e-mail is confidential and may be read, copied or > used only by the intended recipient(s). If you have received it in error > please contact the sender immediately by returning the e-mail or by > telephoning a number contained in the body of the e-mail then and please > delete the e-mail without disclosing its contents elsewhere. No > responsibility is accepted for loss or damage arising from viruses or > changes made to this message after it was sent. The views contained in this > email are those of the author and not necessarily those of the authors > employer or service provider. > > This email has been automatically scanned for viruses and malicious content > by MessageLabs for your protection > ______________________________________________________________________