To: United Utilities
Cc: Q&A
Bcc:
Colin Simber , Henrik
Wedell-Wedellsborg , "emb.london"
, HRW UK , amnestyis
, Politikk Høyre ,
Phso Enquiries , post
, Akademikerforbundet
, LHT Customer Service
, Pia Ribsskog , Bjørn
Ribsskog , she ,
"hv-02.kontakt" , "anne-kathrine.skodvin"
, post
, "EUteam@amnesty.org"
, "SCT@amnesty.org.uk"
, hofmarskallatet@kongehuset.dk,
Vernepliktsverkets kontaktsenter ved Wenche Molstad
, post@slottet.no, Runcorn Office
, Info , Benefits
Service ,
"steve.rotheram.mp" , LO
Postkasse LO , CONTACT-US
, Contact-Us
, "sande.vgs"
, "president@ansa.no" ,
Google Press ,
rcjchancery.judgeslisting@hmcts.gsi.gov.uk
|
Hi,
I got a new letter from you yesterday, (which I attach a scanned copy of).
It seems you have now sent me a new payment-card, for the immigrants-shop.
I have a payment-card like that, from before.
(Which I've used, when I've been paying the monthly token-payments).
But I've lately found out, that I can pay the token-payments, from your website.
(It's a bit like you send me to the Al Quaida, when you send me these
payment-cards, I think.
Since only immigrant shops accept these cards, it seems).
So this letter is a distraction, I'd say.
I haven't asked for a new card like this, (I have a card like that,
from before).
Just as an update.
Regards,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Fri, Jun 6, 2014 at 6:17 PM
Subject: To: the Managing Director/Fwd: Update/Fwd: To: Sarah
Williams, Customer Relations. Your ref: CAS14-0035+4051-SW
To: United Utilities <Customer.service@uuplc.co.uk>
Cc: Q&A <contactus@stepchange.org>
Hi,
it's seams you have sent me two replies, two my e-mail, from 30/5.
So I think this is caos.
I've thought more about this now.
And our original agreement, was that I paid you £1 monthly token-payments.
Untill I got a job.
So all these writings from you, about that you no longer like this
agreement, is just 'gypsy-stuff', I think.
I've been advised by Stepchange, to continue to pay you the monthy
token-payments, (of £1).
And I'm going to continue to do that.
And I hope you stop with all this 'gypsy-stuff', (I think I have to call it).
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Jun 2, 2014 at 5:05 AM
Subject: Update/Fwd: To: Sarah Williams, Customer Relations. Your ref:
CAS14-0035+4051-SW
To: United Utilities <Customer.service@uuplc.co.uk>
Cc: Q&A <contactus@stepchange.org>
Hi,
I've thought more about this now.
It's perhaps a bit complicated, with all the tarifs.
So perhaps I could just go back, to the payment-plan, which I had,
back in 2011, I was thinking.
Then I paid you £5 a month, (if I'm not mistaking).
I hope this is alright!
Yours sincerely,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Fri, May 30, 2014 at 1:21 AM
Subject: To: Sarah Williams, Customer Relations. Your ref: CAS14-0035+4051-SW
To: United Utilities <Customer.service@uuplc.co.uk>
Cc: Q&A <contactus@stepchange.org>
Hi,
I'm refering to your letter of 28/5, which I received today, (Thursday).
If I could do one thing at a time, then I think I would like to please
apply for a support tariff.
(Since you don't want me to pay token-payments any longer).
I hope that's alright, and that I can get the tariff that cost the
least, (£117), if I'm eligable for it, since I don't have that much
money, on my budget, for this cost, unfortunately.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
PS.
I attach a scanned copy of the letter, and send a copy e-mail to
Stepchange, since I've earlier updated them about the case.
|
| brev united utilities.jpg 140K |
|
|
|