Erik Ribsskog <eribsskog@gmail.com>
RE: Klage/Fwd: erikasuribs_0, please let us know how we're doing (KMM15260412V85811L0KM)
Erik Ribsskog <eribsskog@gmail.com> 29. mars 2021 kl. 18:36
Til: eBay Customer Support - spoof <spoof@ebay.com>
Kopi: elh <elh@forbrukertilsynet.no>, "inger.lise.blyverket" <inger.lise.blyverket@forbrukerradet.no>, fmovpost <fmovpost@fylkesmannen.no>, post <post@finkn.no>, ebay@ebay.com, juridisk <juridisk@datatilsynet.no>, ebay@reply5.ebay.com, billcobb@ebay.com, csme@ebay.com, exec.relations@ebay.com, government_relations@ebay.com, jcanfield@ebay.com, matthewb@ebay.com, pierre@ebay.com, ulieberman@ebay.com, Politikk Høyre <politikk@hoyre.no>, Akademikerforbundet <post@akademikerforbundet.no>, abuse@telia.com, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>
Hi,
how can you say that the emails aren't from Ebay, because I've seen myself that the accounts in mention aslo bid on auctions etc., on Ebay.
So this isn't right, I'd say.
Please escalate this to a superior.
(I want to know the name of the troll who has ordered this in my name.
And I want to know how you're going to improve, so that something like this doesn't happen again, to me or other people).
Erik Ribsskog
søn. 17. jan. 2021 kl. 12:16 skrev eBay Customer Support - spoof <spoof@ebay.com>:
Hello,
Thanks for forwarding the suspicious email you received.
The email is a spoof, also known as a "phishing," email. (That's phishing, as in "fishing" for personal information.) It didn't come from eBay. Our Trust & Safety team is working to disable any websites it links to.
Copies of any emails we send you about the status of your account or a change in your account information will be displayed in My Messages. This is especially helpful since many spoof emails try to convince you that your account is in jeopardy.
-- Important --
*Never* respond to a suspicious email or click any links in the email message. If you think you may have given out personal information in a spoof email or website, you need to take steps to protect your identity right away. For more information about what to do, go to:
http://pages.ebay.com/help/account/protecting-identity-theft.html
If you'd like to learn more about how to spot a spoof email and stay safe online, go to:
http://pages.ebay.com/help/tutorial/accountprotection/js_tutorial.html
Keep those reports coming -- you're helping protect the global Internet community! Our Trust & Safety team works closely with Internet Service Providers to shut down fraudulent sites. We also send your reports to Web browser companies so that they can develop tools to identify spoof sites.
Sincerely,
eBay Trust & Safety Team