Erik Ribsskog <eribsskog@gmail.com>
Klage/Re: Request #458757: How would you rate the support you received?
Erik Ribsskog <eribsskog@gmail.com> 25. juni 2021 kl. 13:19
Til: support@displate.com
Kopi: juridisk <juridisk@datatilsynet.no>, "inger.lise.blyverket" <inger.lise.blyverket@forbrukerradet.no>, tr@forbrukertilsynet.no, fmovpost <fmovpost@fylkesmannen.no>, post <post@finkn.no>, abuse@telia.com, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>
Hi,
like I've explained to you many times earlier.
I want a reply from higher management about this.
(I want to know the name, of the internet-troll, who has ordered/written this, in my name.
And I want to know how you plan to improve, so that something like this doesn't happen again).
Erik Ribsskog
tor. 25. mar. 2021 kl. 16:05 skrev <support@displate.com>:
##- Please type your reply above this line -##
Hello Erik Ribsskog,
We'd love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below:
How would you rate the support you received?
Good, I'm satisfied
Bad, I'm unsatisfied
If you are over the moon with our super awesome support, let the others know that we did well here
Thank you!
Here's a reminder of what this request was about:
Displate Client Experience Team (Displate)
Feb 22, 2021, 14:40 GMT+1
Hello Erik,
Thank you for contacting us.
We are very sorry for any potential confusion, however, please note that the previous notification you have received was not an order confirmation, but a marketing email sent to the address used to register an account on our marketplace at https://displate.com/
As such, we cannot provide you with any information, as there is no order in our system under this email address. If you did not create an account on Displate previously, it is possible that another client made a mistake when registering and made a typo in the email associated with their account.
Please be assured that Displate complies with all of the data protection policies established by the European Union, and that we follow a strict set of rules to prevent the mishandling of your personal information.
Could you please confirm for us that you did not use our website to create an account, so that we can take appropriate steps?
Thank you for your consideration.
Have a nice day.
Best regards,
Jakub Chmielewski
Client Service Agent
icon
www.displate.com
Erik Ribsskog
Feb 16, 2021, 9:59 GMT+1
This is a follow-up to your previous request #346206 "Klage/Fwd: Find Posters Tha..."
Hi,
like I've exlained to you earlier.
I want to know the name of the troll who has ordered this in my name.
And I want to know which better routines, that you're going to start with, to prevent this from happening again.
Erik Ribsskog
man. 14. des. 2020 kl. 18:04 skrev <support@displate.com>:
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