--- Original Message ---
From: Erik Ribsskog <
eribsskog@gmail.com>
Received: 20/01/10 16:49:52 o'clock GMT
To: Liverpool Direct <
liverpool.direct@liverpool.gov.uk>
Subject: Complaint about JET/Fwd:
Hi,
I wanted to complain about JET, to the Council.
They don't seem to take it seriously, that their representatives are inpolite, and say their managers names, on the phone.
Also, if one wants to resign, on the next course, since you find that you have agreed a meeting, with the landlord, to collect the rent, on the same day.
Then one have to take public transport back to Walton, and it isn't enought with a phone-call, to just be re-put, on the next course.
This I think is silly.
They also use two months, to send course certificates, and only after complaining not to have received one.
Hope you can send this to the right autorothy, that are responsible for JET.
Yours sincerely,
Erik Ribsskog
---------- Forwarded message ----------
From:
Elliott, Lorraine <Lorraine.Elliott@liverpool.gov.uk>Date: Wed, Jan 20, 2010 at 4:30 PM
Subject: RE:
To: Erik Ribsskog <
eribsskog@gmail.com>
Cc: "Debbazi, Lynne" <
Lynne.Debbazi@liverpool.gov.uk>
Dear Erik,
Thank you for your comments. With regards to having to go to Walton, all newly registered clients are encouraged to have in-depth guidance and support which will have been another reason why you were urged to visit your appointed guidance officer there.
As I mentioned in my previous correspondence, you can visit any office to undertake job searches and if you wish to change your preferred JET office and guidance officer to a more convenient location, this can be arranged.
I will arrange to send your food hygiene certificate to your home address.
Yours sincerely,
Lorraine Elliott (Nee Hammond)
JET Manager
Liverpool East JET Service
Neighbourhood Employment Services
Job Bank
4 Tunnel Road
Liverpool
L7 6QD
0151 233 6177
0151 233 6117
07834 843648
www.liverpooljet.org
2010 Year of Health and Wellbeing
www.2010healthandwellbeing.org.uk
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 19 January 2010 16:44
To: Elliott, Lorraine
Subject: Re: Good News
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