Jeg sendte en klage på One

Erik Ribsskog <eribsskog@gmail.com>

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Complaint about billing

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Erik Ribsskog <eribsskog@gmail.com>	Fri, Dec 17, 2010 at 7:36 AM
To: sales@uk.one.com
Hi, I almost lost control on my bank account now. Because you first charged me £10.58 about a week ago. And earlier this week, this charge wasn't on my online banking. And now, I see that you've charged me again, yesterday, with the same amount, £10.58, which you first charged, then withdrew, and now re-charged. Could you please explain to me what's going on, because people can't have companies charging and withdrawing charges and re-charging all the time. Things like this makes people lose control on their economy, especially if they are unemployed, like I am at the moment. So this I wanted to complain about. Looking forward to hear about you explaination, especially since my grandmother, Ingeborg Ribsskog, was from Denmark, which I also think One.com is, if I'm not mistaking. Regards, Erik Ribsskog PS. This was ordered on 10/12, that's six days before the re-charge. This amount has appeared, dis-appered, and re-appeared on my internet banking. What has been going on? Here's more about this: sales@uk.one.com <sales@uk.one.com> Fri, Dec 10, 2010 at 1:09 AM To: eribsskog@gmail.com Kjære Erik Ribsskog Velkommen til One.com og takk for at du valgte One.com som din internettleverandør for domenet johncons-shop.co.uk. Vi vil opprette ditt webområde innen 24 timer og vil da sende deg dine koder og informasjon om ditt nye webområde. Link til faktura: http://www.one.com/invoice.do?ocode=QHjOAEONfzJqiqcT Ordredetaljer: Dato: 10.12.10 Ditt ordrenummer er: 1960083 Du har bestilt følgende: Pris Webhotell Small a 12 måneder 10,80 - Rabatt - Webhotell Small -10,80 Årlig domeneavgift (.co.uk) 6,00 - Avslag - Årlig domeneavgift (.co.uk) -6,00 Opprettelse 9,00 +17,5% mva. 1,58 Totalt i GBP: 10,58 Fakturaadresse: Navn: ERIK RIBSSKOG Evt. firma: Land: UNITED KINGDOM Adresse 1: FLAT 3, 5 LEATHER LANE Adresse 2: Postnr. + by: L2 2AE LIVERPOOL Telefon: 1512363298 Mobilnummer: (sensurert av johncons-blogg) Support hele døgnet, alle ukens dager Hvis du har spørsmål kan du chatte med One.coms it-support hele døgnet, alle ukens dager. Klikk på "Live Help"-ikonet på www.one.com og få svar på dine spørsmål med én gang. Vi takker for din bestilling. Med vennlig hilsen One.com 1 Ropemaker Street London, EC2Y 9HT UK Faks nr. +44 (0) 208 895 4001 PS 2. Here's from my internet banking: 16 Dec 2010 Debit Card Transaction - £10.58

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PS.

Jeg fikk en e-post fra RBS, det var derfor jeg sjekka saldoen nå:

Erik Ribsskog <eribsskog@gmail.com>

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Act Now Alert

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RBS <DigitalBanking@information.rbs.co.uk>	Fri, Dec 17, 2010 at 6:39 AM
To: ERIBSSKOG@gmail.com
Transactions on your RBS account ending 827 mean that if you do not take action today this account will go over its agreed limit. We recommend that you pay in cleared funds to correct the position on your account by 3.30pm today, 17Dec and so that you can prevent Overdraft fees being applied. There are some easy ways for you to pay "cleared funds" into your account: Pay in cash at any RBS branch. Transfer money from another RBS account, for example via Online banking or Telephone banking. Don't hesitate to call us if you have any queries, but please do not respond to this email. You'll find contact details for all of our services in the 'contact us' section of rbs.co.uk. Internet support team Disclaimer This email was sent from a notification-only address that does not accept email replies. Please do not reply directly to this email. Many internet users have recently been targeted through bogus emails by fraudsters claiming to be from the bank. These emails ask customers to provide their internet banking security details in order to reactivate their account or verify an email address. Please be on your guard against emails that request any of your security details. If you receive an email like this you should not respond. Please remember that, for security reasons, apart from when you create them at registration or when you change your Internet PIN or Password, we will only ever ask you to enter random characters from your Internet PIN and Password when you logon to this service. We would never ask you, by email, to enter (or record) these details and we would therefore request that you do not respond to emails asking for this information. Legal Information This email message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please delete the message from your computer. Internet emails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by the Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate. The Royal Bank of Scotland plc, Registered in Scotland No 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB. Authorised and regulated by the Financial Services Authority.

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PS 2.

Her har jeg skrevet opp saldoene, som har vært på kontoen min, denne uka.

Jeg har ikke brukt kontoen, for jeg har hatt mye mat hjemme, (og det har ikke vært så mye penger å bruke).

Så sånn er det.

Mvh.

Erik Ribsskog

PS 3.

Her er mer om dette:



PS 4.

Man kan se at saldoen gikk opp, fra tirsdag til onsdag, uten at jeg har fått noe penger inn på kontoen!

(For de kommer enten i helgen, eller på begynnelsen av neste uke.

Men men).

Så her er det noe 'uforklarings', som har foregått, vil jeg si.

Men men.

Bare noe jeg tenkte på.

Så vi får se hva som skjer.

Vi får se.