Complaint about billing : Erik Ribsskog
Added 17. desember 2010 19:25
Hi,
this complaint isn't about a double-charge.
It's about that someone has been messing with my bank-account.
Is this maybe rather an RBS-complaint, you think?
Erik Ribsskog
Complaint about billing : Sales - jh
Added 17. desember 2010 10:33
Dear Erik Ribsskog,
Thank you for contacting One.com Sales.
Kindly provide us a copy of your bank statement reflecting the
double-charge so we can forward it to our Accounts Team for further
verification.
Best Regards
----------------------------------
One.com
Web-site: http://www.one.com
---------------------------------
Complaint about billing : Erik Ribsskog
Added 17. desember 2010 08:38
unknown.txt (as text) onelogo.gif
Hi,
I almost lost control on my bank account now.
Because you first charged me £10.58 about a week ago.
And earlier this week, this charge wasn't on my online banking.
And now, I see that you've charged me again, yesterday, with the same
amount, £10.58, which you first charged, then withdrew, and now
re-charged.
Could you please explain to me what's going on, because people can't
have
companies charging and withdrawing charges and re-charging all the time.
Things like this makes people lose control on their economy, especially
if
they are unemployed, like I am at the moment.
So this I wanted to complain about.
Looking forward to hear about you explaination, especially since my
grandmother, Ingeborg Ribsskog, was from Denmark, which I also think
One.com
is, if I'm not mistaking.
Regards,
Erik Ribsskog
PS.
This was ordered on 10/12, that's six days before the re-charge.
This amount has appeared, dis-appered, and re-appeared on my internet
banking.
What has been going on?
Here's more about this:
*
sales@uk.one.com
<sales@uk.one.com>
*
*
Fri, Dec 10, 2010 at 1:09 AM
*
To:
eribsskog@gmail.com
[image: www.one.com]
Kjære Erik Ribsskog
Velkommen til One.com og takk for at du valgte One.com som din
internettleverandør for domenet johncons-shop.co.uk.
Vi vil opprette ditt webområde innen 24 timer og vil da sende deg dine
koder
og informasjon om ditt nye webområde.
Link til faktura:
http://www.one.com/invoice.do?
Ordredetaljer:
Dato: 10.12.10
Ditt ordrenummer er: 1960083
Du har bestilt følgende:PrisWebhotell Small a 12 måneder10,80- Rabatt -
Webhotell Small-10,80Årlig domeneavgift (.co.uk)6,00- Avslag - Årlig
domeneavgift (.co.uk)-6,00Opprettelse9,00+
GBP:10,58
Fakturaadresse:
Navn:ERIK RIBSSKOGEvt. firma:Land:UNITED KINGDOMAdresse 1:FLAT 3, 5
LEATHER
LANEAdresse 2:Postnr. + by:L2 2AE
LIVERPOOLTelefon:
av johncons-blogg)
Support hele døgnet, alle ukens dager
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ukens dager.
Klikk på "Live Help"-ikonet på www.one.com og få svar på dine spørsmål
med
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Vi takker for din bestilling.
Med vennlig hilsen
One.com
1 Ropemaker Street
London, EC2Y 9HT UK
Faks nr. +44 (0) 208 895 4001
PS 2.
Here's from my internet banking:
16 Dec 2010Debit Card Transaction-£10.58
Innlegg
