Dear Mr Ribsskog
Thank you for the email you sent today about your electricity account.
I would like to let you know that you can always contact us about the prepayment meter. However, if you wish to continue with your credit meter, we can help you in setting up a payment plan to clear the overdue balance from your electricity account. Please give us call on 0800 048 0404* and we will be happy to help.
If you still wish to move to another supplier, please let the new supplier to contact us to initiate the transfer process. Just to let you know that when you change the supplier, it is the new supplier who provides us with the final meter reading. Once we receive the final reading, we will close your account and send you the final bill.
Please contact us should you need any help in the future and thank you for contacting us.
We're listening, so tell us what you think - if you've got a moment please complete my survey to let me know how I've done.
Kind regards
Merista Nadar
Customer Service Advisor
britishgas.co.uk - Looking after your world
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Your enquiry ref: 1390480
Hi, thank you for your e-mail. Well, I've switched to Swalec now. So unless there's any problem with that, from Swalec's side, then I don't think I need a prepayment-meter, (at least not at this time). In that case, I'll get back to you. Thank you very much again for your e-mail. Best regards, Erik Ribsskog
Your Electricity Customer Reference Number: 850038470223
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