tocustomerservice@swalec.co.uk
dateTue, Sep 27, 2011 at 2:47 PM
subjectRe: Fwd: Domestic Housemove [#3109573]
mailed-bygmail.com
hide details 2:47 PM (0 minutes ago)
Hi,
I was wondering, do you have an e-mail address, to your finalled accounts department, because they have now gotten a new 0845-number, (I found out, when I called them yesterday), and it costs a fortune, more or less, to call them, I found out.
Thanks in advance for any help!
Yours sincerley,
Erik Ribsskog
- Hide quoted text -
On Tue, Sep 13, 2011 at 11:13 AM, Swalec
Dear Mr Ribsskog
Thank you for your email.
Unfortunately this is not something which I can agree to as any payment plans have to be done through our finalled accounts department who you can contact on 08709 009 686.
Our finalled accounts department will be able to assist you with paying off your final account balance.
Kind Regards
Yvonne Hendry
Customer Service
--Original Message--
From: eribsskog@gmail.com
Date: 09/09/2011 13:18:44
To: customerservice@swalec.co.uk
Subject: Fwd: Domestic Housemove [#3109573]
Hi,
also, I read my new bill now, and it says I owe you around £40.
I'm unemployed now, and living at a hostel, which charges £73 a forthnight, for food, etc., so I can't pay that much at the moment unfortunately.
I'm on a budget in co-operation with the CCCS, and they advice me to pay token-payments.
I could pay £5 a month, for eight months, untill I've paid the debt, from next month.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog
Date: Fri, Sep 9, 2011 at 1:03 PM
Subject: Re: Domestic Housemove [#3109573]
To: fromErik Ribsskog eribsskog@gmail.com
tocustomerservice@swalec.co.uk
dateFri, Sep 9, 2011 at 1:03 PM
subjectRe: Domestic Housemove [#3109573]
mailed-bygmail.com
hide details 1:03 PM (0 minutes ago)
Hi,
yes, I was thrown out by the University of Sunderland, (my old university here in the UK), for the address in Peacock St., a couple of weeks ago, in a Gestapo-like way, I think I have to say.
So that address should be removed.
Thanks again for the e-mail.
Yours sincerely,
Erik Ribsskog
- Hide quoted text -
On Fri, Sep 9, 2011 at 12:51 PM, Swalec
Dear Mr Ribbskog
Thank you for your email.
The forwarding address you advised on your original email was block 13, Flat 115 Peacock Street.
I have now added the address advised in your most recent email.
Please advise if the address in Peacock Street has to be removed.
Kind Regards
Yvonne Hendry
Customer Service
--Original Message--
From: eribsskog@gmail.com
Date: 07/09/2011 12:08:09
To: customerservice@swalec.co.uk
Subject: Re: Domestic Housemove [#3109573]
Hi,
ok, I'll do that.
Have you got my new address which is:
Erik Ribsskog, Azalea Lodge, Azalea Terrace North, Sunderland, SR2 7ES.
(My old university threw me out in a 'Gestapo-like' process, which I've reported about to the Police, etc).
Yours sincerely,
Erik Ribsskog
On Tue, Sep 6, 2011 at 1:26 PM, Swalec
Dear Mr Ribbskog
Thank you for your email.
If after you receive your final statement you are unable to pay this off if you contact our finalled accounts department on 08709 009686 they will be able to look at a payment plan for you.
Kind Regards
Yvonne Hendry
Customer Service
--Original Message--
From: eribsskog@gmail.com
Date: 02/09/2011 14:02:27
To: customerservice@swalec.co.uk
Subject: Re: Domestic Housemove [#3109573]
Hi,
yes that's alright I guess.
But if I get arrears from this estimate, then for your information I'm on a budget in co-operataion with the CCCS, since I'm unemployed.
And I usually offer my debitors token-payments of around £5 a month, untill I get a new job.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
On Fri, Sep 2, 2011 at 10:32 AM, Swalec
Dear Mr Ribsskog
Thank you for your email.
As previously advised I am in the process of closing down your account which will be on estimated meter readings as you have no access to the property.
Could you please confirm you are happy for us to close down your query.
Please do not hesitate to contact us if you have any further concerns.
Kind Regards
Yvonne Hendry
Customer Service
--Original Message--
From: eribsskog@gmail.com
Date: 30/08/2011 11:44:53
To: customerservice@swalec.co.uk
Subject: Re: Domestic Housemove [#3109573]
Hi,
yes, that's ok I guess.
It's the Bailiff from Liverpool County Court who has access to the flat.
I'm sending a copy of this e-mail to the Parliamentary Ombudsman, since I have complained about the eviction from the mentioned address, to them.
Best regards,
Erik Ribsskog
On Mon, Aug 29, 2011 at 1:48 PM, Swalec
Dear Mr Ribsskog
Thank you for your email.
If you do not have your closing meter readings then these will be estimated based on your usage at the property.
Kind Regards
Yvonne Hendry
Customer Service
--Original Message--
From: eribsskog@gmail.com
Date: 25/08/2011 11:06:51
To: customerservice@swalec.co.uk
Cc: phso.enquiries@ombudsman.org.uk
Subject: Re: Domestic Housemove [#3109573]
Hi,
unfortunately I haven't got access to the address, since I was thrown out by the Landlord, Liverpool County Court and the Bailiff, after a dispute and even if I've complained to the Parliamentary Ombudsman. I'm therefore sending this e-mail as a copy to them, and hope they can give me some advice regarding this.
Sorry about the problems with this!
Hope this is alright!
Yours sincerely,
Erik Ribsskog
On Wed, Aug 24, 2011 at 1:21 PM, Swalec
Dear Mr Ribsskog
Thank you for your email.
Your account has now been closed as of 17 August 2011. If you can provide your closing meter reading I will ensure this is updated.
Kind Regards
Yvonne Hendry
Customer Service
--Original Message--
From: eribsskog@gmail.com
Date: 18/08/2011 11:37:35
To: customerservice@swalec.co.uk
Subject: Domestic Housemove
HOUSEMOVES INTERNET FORM
------------------------
PERSONAL DETAILS
----------------
Customer Type : Domestic
Title : Mr
Firstname : Erik
Surname : Ribsskog
Telephone :
Email : eribsskog@gmail.com
Pre payment meter : No
MOVE OUT ADDRESS
----------------
Customer moving out : Mr Erik Ribsskog
Date of move : 17/08/2011
House Name/No. : 5
Address line 1 : Leather Lane
Address line 2 :
Address line 3 :
Town/City : Liverpool
County : Merseyside
Postcode : L2 2AE
Customer Account No. :
Organisation receiving the keys:
Type : Other
Contact name : Bailiff, Liverpool County Court
Contact phone :
Services already provided to this site:
Electricity : Yes
Gas : No
FORWARDING ADDRESS
------------------
House Name/No. : Clanny House
Address line 1 : Block 13 Flat 115
Address line 2 : Peacock Street
Address line 3 :
Town/City : Sunderland
County : Tyne and Wear
Postcode : SR4 6UH
SECURITY INFORMATION
--------------------
User Id : 3bde9b50-7738-4e10-8b2f-cd9853357084
IP Address 161.12.12.3
Website submitted from : SWALEC
Date/Time submitted : 18/08/2011 11:32:21
The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.
Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119
www.scottish-southern.co.uk
**********************************************************************
The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees.
Access to this e-mail by anyone else is unauthorised.If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement.
Scottish Hydro, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and Scottish and Southern Energy Power Distribution are trading names of the Scottish and Southern Energy Group. Scottish and Southern Energy plc, Registered Office: Inveralmond House, 200 Dunkeld Road, Perth, PH1 3AQ. Registered in Scotland Number SC117119
**********************************************************************
The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.
Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119
www.scottish-southern.co.uk
The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.
Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119
www.scottish-southern.co.uk
The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.
Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119
www.scottish-southern.co.uk
The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.
Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119
www.scottish-southern.co.uk
Hi,
yes, I was thrown out by the University of Sunderland, (my old university here in the UK), for the address in Peacock St., a couple of weeks ago, in a Gestapo-like way, I think I have to say.
So that address should be removed.
Thanks again for the e-mail.
Yours sincerely,
Erik Ribsskog
On Fri, Sep 9, 2011 at 12:51 PM, Swalec
Dear Mr Ribbskog
Thank you for your email.
The forwarding address you advised on your original email was block 13, Flat 115 Peacock Street.
I have now added the address advised in your most recent email.
Please advise if the address in Peacock Street has to be removed.
Kind Regards
Yvonne Hendry
Customer Service
--Original Message--
From: eribsskog@gmail.com
Date: 07/09/2011 12:08:09
To: customerservice@swalec.co.uk
Subject: Re: Domestic Housemove [#3109573]
Hi,
ok, I'll do that.
Have you got my new address which is:
Erik Ribsskog, Azalea Lodge, Azalea Terrace North, Sunderland, SR2 7ES.
(My old university threw me out in a 'Gestapo-like' process, which I've reported about to the Police, etc).
Yours sincerely,
Erik Ribsskog
On Tue, Sep 6, 2011 at 1:26 PM, Swalec
Dear Mr Ribbskog
Thank you for your email.
If after you receive your final statement you are unable to pay this off if you contact our finalled accounts department on 08709 009686 they will be able to look at a payment plan for you.
Kind Regards
Yvonne Hendry
Customer Service
--Original Message--
From: eribsskog@gmail.com
Date: 02/09/2011 14:02:27
To: customerservice@swalec.co.uk
Subject: Re: Domestic Housemove [#3109573]
Hi,
yes that's alright I guess.
But if I get arrears from this estimate, then for your information I'm on a budget in co-operataion with the CCCS, since I'm unemployed.
And I usually offer my debitors token-payments of around £5 a month, untill I get a new job.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
On Fri, Sep 2, 2011 at 10:32 AM, Swalec
Dear Mr Ribsskog
Thank you for your email.
As previously advised I am in the process of closing down your account which will be on estimated meter readings as you have no access to the property.
Could you please confirm you are happy for us to close down your query.
Please do not hesitate to contact us if you have any further concerns.
Kind Regards
Yvonne Hendry
Customer Service
--Original Message--
From: eribsskog@gmail.com
Date: 30/08/2011 11:44:53
To: customerservice@swalec.co.uk
Subject: Re: Domestic Housemove [#3109573]
Hi,
yes, that's ok I guess.
It's the Bailiff from Liverpool County Court who has access to the flat.
I'm sending a copy of this e-mail to the Parliamentary Ombudsman, since I have complained about the eviction from the mentioned address, to them.
Best regards,
Erik Ribsskog
On Mon, Aug 29, 2011 at 1:48 PM, Swalec
Dear Mr Ribsskog
Thank you for your email.
If you do not have your closing meter readings then these will be estimated based on your usage at the property.
Kind Regards
Yvonne Hendry
Customer Service
--Original Message--
From: eribsskog@gmail.com
Date: 25/08/2011 11:06:51
To: customerservice@swalec.co.uk
Cc: phso.enquiries@ombudsman.org.uk
Subject: Re: Domestic Housemove [#3109573]
Hi,
unfortunately I haven't got access to the address, since I was thrown out by the Landlord, Liverpool County Court and the Bailiff, after a dispute and even if I've complained to the Parliamentary Ombudsman. I'm therefore sending this e-mail as a copy to them, and hope they can give me some advice regarding this.
Sorry about the problems with this!
Hope this is alright!
Yours sincerely,
Erik Ribsskog
On Wed, Aug 24, 2011 at 1:21 PM, Swalec
Dear Mr Ribsskog
Thank you for your email.
Your account has now been closed as of 17 August 2011. If you can provide your closing meter reading I will ensure this is updated.
Kind Regards
Yvonne Hendry
Customer Service
--Original Message--
From: eribsskog@gmail.com
Date: 18/08/2011 11:37:35
To: customerservice@swalec.co.uk
Subject: Domestic Housemove
HOUSEMOVES INTERNET FORM
------------------------
PERSONAL DETAILS
----------------
Customer Type : Domestic
Title : Mr
Firstname : Erik
Surname : Ribsskog
Telephone :
Email : eribsskog@gmail.com
Pre payment meter : No
MOVE OUT ADDRESS
----------------
Customer moving out : Mr Erik Ribsskog
Date of move : 17/08/2011
House Name/No. : 5
Address line 1 : Leather Lane
Address line 2 :
Address line 3 :
Town/City : Liverpool
County : Merseyside
Postcode : L2 2AE
Customer Account No. :
Organisation receiving the keys:
Type : Other
Contact name : Bailiff, Liverpool County Court
Contact phone :
Services already provided to this site:
Electricity : Yes
Gas : No
FORWARDING ADDRESS
------------------
House Name/No. : Clanny House
Address line 1 : Block 13 Flat 115
Address line 2 : Peacock Street
Address line 3 :
Town/City : Sunderland
County : Tyne and Wear
Postcode : SR4 6UH
SECURITY INFORMATION
--------------------
User Id : 3bde9b50-7738-4e10-8b2f-cd9853357084
IP Address 161.12.12.3
Website submitted from : SWALEC
Date/Time submitted : 18/08/2011 11:32:21
The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.
Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119
www.scottish-southern.co.uk
**********************************************************************
The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees.
Access to this e-mail by anyone else is unauthorised.If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement.
Scottish Hydro, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and Scottish and Southern Energy Power Distribution are trading names of the Scottish and Southern Energy Group. Scottish and Southern Energy plc, Registered Office: Inveralmond House, 200 Dunkeld Road, Perth, PH1 3AQ. Registered in Scotland Number SC117119
**********************************************************************
The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.
Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119
www.scottish-southern.co.uk
The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.
Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119
www.scottish-southern.co.uk
The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.
Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119
www.scottish-southern.co.uk
The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.
Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119
www.scottish-southern.co.uk
The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.
Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119
www.scottish-southern.co.uk