Hi,
well that isn't what I meant.
Also today my bank-account is over-drawn due to some problems when I paid for my last web-site, from spex-host.
I was going to get a refund and a new bill.
Why do I get the new bill but not the refund?
Regards,
Erik Ribsskog
On Tue, Jan 31, 2012 at 10:34 AM, ~ RBS Customer Relations <Customer.Relations@rbs.co.uk> wrote:
Dear Mr Ribsskog
Thank you for your further email. To confirm, your Debit card CAN be
used at ATM's abroad that display the Visa logo. In the UK your Debit Card can
only be used at RBS group ATM's.
Kind regards
Miss Amy Burgess
Customer Relations
Sent: 30 January 2012 16:01
To: ~ RBS Customer
Relations
Cc: gbrlo
Hi,
I now was at one of your branches in Liverpool.
And I was told that this with that I couldn't use my visa-card in all
cash-machines any longer was just that you messed with my bank-account.
I was offered to get my account switched back again so that I could use it
in other bank's cash-machines.
Why have you lied to me about this?
I don't think it's right that I
should accept being lied to like this.
Erik Ribsskog
On Fri, Oct 21, 2011 at 4:25 PM, ~ RBS Customer Relations
<Customer.Relations@rbs.co.uk>
wrote:
You may use your Visa Debit
Card abroad, wherever a Visa Logo is displayed. Charges apply for using your
debit card abroad.
Thank you
Chloe Bullock
Customer
Relations
Sent: 21 October 2011 15:40
To: ~ RBS Customer Relations Subject: Re:
RBS.co.uk Website:
Complaint
Ok,
thanks very much!
What if I go abroad, (even if I can't afford it now).
Can I use the RBS-card on cashpoints abroad?
Thank you very much in advance for your reply!
Regards,
Erik Ribsskog
On Fri, Oct 21, 2011 at 3:36 PM, ~ RBS Customer
Relations <Customer.Relations@rbs.co.uk> wrote:
Dear Mr
Ribsskog
You may use your Visa Debit card for a
point of sale in any retailers shop, which provide the Visa logo as
accepted.
You may also take cash out of any RBS,
NatWest, Ulster Bank cash machines. You may also access cash via a RBS
branch or over the counter at the Post Office.
Regards
Chloe
Bullock
Customer
Relations
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 21 October 2011 15:29
To: ~ RBS Customer Relations
Subject: Re: RBS.co.uk Website:
Complaint
Hi ok,
can I use the RBS-card at Tesco and Aldi etc. now then?
Regards,
Erik Ribsskog
On Fri, Oct 21, 2011 at 3:23 PM, ~ RBS Customer
Relations <Customer.Relations@rbs.co.uk> wrote:
Dear Mr Ribsskog
Thank you for your
e-mail.
The Royal Bank of Scotland have made a decision to simpilfy
their
current accounts. All basic current accounts will shortly be
merged over
to an account called a basic account.
All customers
are being notified, if you require more information please
call our
Customer Services Team on 08457 24 24 24.
All account numbers and
sort codes will stay the same.
Kind Regards
Chloe
Bullock
Case Handler
-----Original Message-----
From: ~
eC&I Web Team
Sent: 21 October 2011 15:04
To: ~ RBS Customer
Relations
Subject: RBS.co.uk Website: Complaint
This email
originates from the rbs.co.uk website. Please reply to this
message
within 2 working days.
RBS.co.uk Website: Complaint
field1 : You are
sending me text-messages that my bank-account will be
changed from a
current account to a basic account.
I have not initiated
this.
What's going on, I was wondering.
Erik
Ribsskog
Type of feedback : complaint
Area feedback relates
to : other
Are you a Royal Bank of Scotland customer? :
true
Sort code : 16-24-06
First Name : Erik
Surname :
Ribsskog
Title : Mr
Email Address : eribsskog@gmail.com
Telephone number
:
Address : Azalea Lodge
1-2 Azalea Terrace
North
Sunderland
SR2 7ES
=======END OF
MESSAGE======
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Royal Bank of Scotland plc in this regard and the recipient should carry out
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Authorised and regulated by the Financial Services Authority.
This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. The Royal Bank of Scotland plc may monitor e-mails for business and operational purposes. By replying to this message you give your consent to our monitoring of your email communications with us.
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