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Erik Ribsskog <eribsskog@gmail.com>

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CreateSpace - Executive Customer Relations

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Erik Ribsskog <eribsskog@gmail.com>	Wed, Aug 8, 2012 at 7:19 PM
To: Executive Customer Relations <ecr@createspace.com>
Hi, thank you very much for your e-mail! I got the 'Min Bok 2'-books on my door with DHL today. Thank you very much for that! I checked the 'Jenny Skavlan' book-cover now, and now I think it looked very fine. Thanks for the help with that! (I know I can change it myself but I think your cover-creator has a bug that split up the words in an 'un-professional way, on the back of some of the book-covers. It seems to me at least. If I'm allowed to give some feedback. I used to read a lot of books, (when I lived in Norway). I had a stressing life and used to read at night, or else I sometimes didn't manage to fall asleep. So I had many boxes with books in Norway, (with some antiques etc., which a storage-company don't want to send me, to where I live now, in the UK). So I have opinions on books, since I used to buy and read a lot of books, and also go to the library a lot, in my 'previous, Norwegian life'). I could have a look in Open Office Writer and see if I can learn how to get page-numbers on the pages there. If so, I can change the title-pages etc., myself, so that they aren't that squeezed. I've noticed some typo's etc. now, in the Adeler-book, when I read the paperback-version. So I'm going to have a look at Open Office Writer first I thought. Because I don't want to be unreasonable. Since I've already gotten a lot of extra stuff from you. So I could try to fix this myself first, at least. I thought. Thanks again for the fine books. I have to say I'm impressed by the quality of the books. The paperback-books I used to buy in Norway, often was made with lower quality paper, I think, than the ones you sent me. So I was surprised that the books were that easy to read. They were very easy to read for being paperback-books, I think. I have a lot of of other material, on my blog, which I've planned to publish as books as well. And I'm also wondering about if I should translate my memoirs, to English, on a later stage. If so I would have material for twenty books, at least I think. So that's why I try to learn how to do the books properly now. So the reason I change them a lot isn't to make problems for anyone, but so that I learn how to do them ok, since I'm a beginner. And English is only my second language, unfortunately, so I struggeled a bit with the Employment Case-book, and changed that a lot of times, to try to get it ok. Just to explain. But thank you very much for your patience with me, and thanks again for the fine books! Best regards, Erik Ribsskog On Wed, Aug 8, 2012 at 4:24 PM, Executive Customer Relations <ecr@createspace.com> wrote: Dear Mr. Ribsskog, Thank you again for your e-mails. I’ve updated the back cover of “Jenny Skavlan i Finland.” Please let me know if this layout is preferable and, if not, how you would like the text to appear. You can review my edits in the “Cover” section of the Setup phase, by clicking on “Full-Size Preview.” Regarding they layout for “Skifte etter Magna og Holger Adeler,” we can update the file so the Title Page, Table of Contents and Forward appear on separate pages, typically for a $50 fee; however, we can complete this change at no charge. Please let us know if you would like us to proceed. If you choose to make changes to your files at a later date, we can supply you with the most up-to-date PDF files we have so you do not lose this information; however, if you submit a new file without the page numbers, for example, the printed book will not contain page numbers. Finally, the copies of “Min Bok 2” were simply manufactured after the DHL pick-up time for that particular day. There were no other factors that caused the delay. Sincerely, Ashley Robinson Executive Customer Relations