Jeg sendte en ny e-post til CreateSpace

Erik Ribsskog <eribsskog@gmail.com>

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Update/Fwd: CreateSpace - Executive Customer Relations

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Erik Ribsskog <eribsskog@gmail.com>	Wed, Aug 8, 2012 at 3:48 AM
To: ecr@createspace.com
Hi, I think the Jenny Skavlan-book backside, looks even dummer now. Because the right margin is very un-even. E.g. the word 'og' should have been on the first line, I think. It's almost so that I wonder if it's a provocation. Also, I've had a look in the paperback-versions you sent me, of the 'Adeler-book' and 'Jenny Skavlan'-book. I hope I'm not a diffucult customer now. But I think perhaps all the books should have the 'format/layout', as the Jenny Skavlan-book. Because in the Adeler-book etc., the Foreword, Table of Contents and title-name, are squesed together, on the first page. Where as on the Jenny Skavlan-book, these are spread out, so that the title has it's own page, the Table of Content has it's own pages, etc. I hope I can change this later. But, are the page-numbers still going to be there, if I upload new file-versions of the books, I was wondering. Sorry if ask to many questions, but I try to make the books better, so to hopefully sell more books. Best regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Mon, Aug 6, 2012 at 9:48 PM Subject: Re: CreateSpace - Executive Customer Relations To: Executive Customer Relations <ecr@createspace.com> Cc: mail.gva@efta.int Hi, I wrote some comments inbetween your text, in my answer e-mail since there were so many topics, which we are corresponding about. Hope this is alright! Best regards, Erik Ribsskog PS. I used to work as a Shop Manager. And I don't think the DHL-guy waited that long, before he stopped ringing on my door, today. Before he went back to his car, to then return with a note, about the packets, which he put in my letter-'box', in my front-door. But I haven't had that much to do with DHL, (exepct when I bought an Ipod, in 2003, if I remember it right). So this could be how they do it normally. I shouted through the door, when I saw the note from them, being delivered, so I got the boxes anyway. PS 2. Please tell me if you want me to approve the current proof on the employment-case book. Since there also are other changes which we have discussed now, (with the un-professinal chapter-headings). Thanks again for the e-mail! On Mon, Aug 6, 2012 at 9:26 PM, Executive Customer Relations <ecr@createspace.com> wrote: Dear Mr. Ribsskog, Thank you for your e-mails. Your complimentary order was shipped in 5 boxes. The final box containing “Min Bok 2” was picked up from our facility today. You can track this final box at DHL.com with the tracking number 5079249475. Please let me know if you do not receive these copies by August 10. Ok. Regarding the back cover text for “Jenny Skavlan i Finland” and “Skifte etter Magna og Holger Adeler,” we can update the text so words do not hyphenate and wrap to the next line. However, making these changes will affect the availability of the titles. Please let me know if you’d like us to proceed with these changes. Yes, that would have been very fine! :) The books you received, and the digital proof you reviewed, do not have page numbers because page numbers were not included in the original files you provided. We can add the page numbers to each of your titles, which usually includes a fee of $25 per title; however, we would like to complete these changes at no cost to you. We would also like to adjust the chapter headings so they no longer appear on a separate page for free. Again, please let me know if you would like us to proceed. Yes, that would really be excelent! I was a bit disapointed when I saw that there were no page-numbers. I haven't understood how that worked. Thank you very much! I'm going to send a copy to EFTA about this, since I've started updating them. Regarding the Digital Proofer, there are only 219 pages in the file after we removed the blank pages. It appears the page count did not update automatically after this change; therefore, the Digital Proofer is displaying 222 pages. Pages 221 and 222 are appearing in error. Also, only the proof copy will have a “Proof” page, as you see in the Digital Proofer on page 220. Any non-proof copies you order will include our manufacturing information on the bottom of the last page, which you can review in the copies we sent. Ok, thanks for explaining! Again, thank you for your e-mails and I look forward to hearing from you soon so we may move forward with the changes outlined above. As always, please do not hesitate to contact me with any additional questions you may have. Sincerely, Ashley Robinson Executive Customer Relations