Erik Ribsskog
<eribsskog@gmail.com>
Your Email Enquiry <<#22175-263877#>>
Erik Ribsskog
<eribsskog@gmail.com>
Mon, Jan 21, 2013 at 3:14 PM
To:
Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>
Cc:
LGOAT Mailbox <lgoatmail@lgo.org.uk>, LGOAT Mailbox <L.Mailbox@lgo.org.uk>
Bcc:
joe.anderson@liverpool.gov.uk
Hi,
like it says in the forwarded e-mail this is about the reference-number 5465231 and 546523.
It seems this case just got a third reference-number, (263877).
Erik Ribsskog
Your email reference number is: 263877
Dear Mr Ribsskog
Thank you for your e-mail.
I have forwarded the details to the service area that will be able to help you with this. They will respond to you as soon as possible.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below.
Kind regards
Melissa
Website: www.liverpool.gov.uk
P Please consider the environment before printing this e-mail. Thank you
Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.
--- Original Message ---
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 19/01/13 22:23:53 o'clock UTC
To: Liverpool Direct <liverpool.direct@liverpool.
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 19/01/13 22:23:53 o'clock UTC
To: Liverpool Direct <liverpool.direct@liverpool.
CC:<joe.anderson@liverpool.
Subject: Update/Fwd: Complaint/Fwd: Your Email Enquiry
Hi,
I had a look at this case again today, on my way home from the food-shop.
Today, the gargage-bags were placed just inside the open door, to the back-yard.
(With a bit of snow on top of them).
The door to this back-yard still seemed, (to me), to be obstructed, by some garbage, under the snow.
It's seems to me that this backyard is being used as a garbage-bag-store, for 79 City Road.
And that the tenants last week had put the garbage-bags on the pavement, (instead of in the backyard), due to the door/gate, to the back-yard, being obstruced, (by the earlier mentioned garbage).
So this is not a one off, with people having fly-tipped.
(It seems to me).
But this is a not a static case, it changes all the time.
Since garbage is being collected from this garbage-bin-store, on Mondays, (it seems to me).
So this is not about fly-tipping.
This is about a garbage-bag-store, that has 'floated', from the back-yard, of 79 City Road, and on to the pavement, outside of this mentioned back-yard.
I hope this is possible to understand, from my description.
Good luck!
And sorry about the earlier misunderstandings!
Best regards,
And sorry about the earlier misunderstandings!
Best regards,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Sat, Jan 19, 2013 at 9:48 AM
Subject: Re: Complaint/Fwd: Your Email Enquiry <<#22175-263877#>>
To: Liverpool.Direct@liverpool.
Cc: LGOAT Mailbox <lgoatmail@lgo.org.uk>, LGOAT Mailbox <L.Mailbox@lgo.org.uk>
Hi,
ok, I'll do that if they don't stop then.
Thank you very much for the reply.
Best regards,
Erik Ribsskog
On Sat, Jan 19, 2013 at 9:22 AM, Liverpool Direct <Liverpool.Direct@liverpool.
Hi Erik,
if you have any complaint against employees of this office, you'll need to send a signed complaint by post or deliver it personally.
Do not hesitate to contact me if you have any questions.
Regards
Joe
--- Original Message ---
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 19/01/13 01:14:45 o'clock UTC
To: <Liverpool.Direct@liverpool.
Subject: Complaint/Fwd: Your Email Enquiry <<#22175-263877#>>
Joe,
Tony and Kerry calls me Erik.
Shouldn't they call me Mr. Ribsskog, I was wondering.
(That's what they normally do at least).
I'm calling you Joe in this e-mail to show a point.
Regards,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Fri, Jan 18, 2013 at 1:35 PM
Subject: Re: Your Email Enquiry <<#22175-263877#>>
To: Liverpool Direct <Liverpool.Direct@liverpool.
Hi,
that's Mr. Ribsskog to you, I think.
Erik Ribsskog
On Fri, Jan 18, 2013 at 11:34 AM, Liverpool Direct <Liverpool.Direct@liverpool.
Your email reference number is: 263877
Dear Erik
Thank you for your e-mail about fly tipping
The job has been logged on and estimate rubbish to be removed 25th January 2013
Our Environmental Enforcement Team will be investigating this matter if rubbish not removed by the 25th January 2013
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
Kind regards
Tony
Email: liverpool.direct@liverpool.
Website: www.liverpool.gov.uk
P Please consider the environment before printing this e-mail. Thank you
Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.
--- Original Message ---
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 17/01/13 18:22:44 o'clock UTC
To: <Liverpool.Direct@liverpool.
Subject: Update/Fwd: Your Email Enquiry
Hi,
I also understand that people doesn't bother when they see problems like this, to contact the Council.
Since you are poorly organised, I think.
And I have to repeat myself all the time.
And I have to use a lot of time on this now.
Even if it isn't in my street, (even if it's in the same neighbourhood).
This isn't fly-tipping, I think.
I think this a place that people in 79 City Road put their garbage as a routine, since the door to their back-yard is obstructed by garbage.
So this isn't something they do 'on the fly', so to speak.
But they do this even on Monday's, I think.
Just to try to explain more about this.
Regards,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Jan 17, 2013 at 5:49 PM
Subject: Re: Your Email Enquiry <<#22175-263877#>>
To: Liverpool Direct <Liverpool.Direct@liverpool.
Hi,
ok, it's just that I get replies from different case-workers with you, regarding this.
I also got one from your collegue Kerry today, with a different reference-number I think.
But this is really the same case, as far as I can understand it.
Best regards,
Erik Ribsskog
PS.
Here is more about this:
Erik Ribsskog
<eribsskog@gmail.com>
Thu, Jan 17, 2013 at 5:36 PM
To:
Liverpool Direct <Liverpool.Direct@liverpool.
Hi,
like I've tried to explain earlier, the photograph was from last week.
And at the beginning of this week, I only saw one garbage-bag there.
But this could perhaps be a recurring problem, (I think).
But I can update you later, if I see a heap of garbage/garbage-bags there again, on the pavement.
And you could have a look at this problem yourselves, then you'll probably understand what's going on there, I think.
Thanks again for the emails!
Best regards,
Erik Ribsskog
On Thu, Jan 17, 2013 at 2:07 PM, Liverpool Direct <Liverpool.Direct@liverpool.
Your email reference number is: 263877
Dear Erik,
Thank you for your e-mail.
It has been logged for action and we estimate that the rubbish will be removed by 24th January 2013.
Please quote this reference number 5465231 should you need to contact us again about this.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below.
Kind regards,
Kerry
On Thu, Jan 17, 2013 at 4:37 PM, Liverpool Direct <Liverpool.Direct@liverpool.
Your email reference number is: 263877
Dear Mr Ribsskog
Thank you for your e-mail about fly tipping of the black bags.
This has already been logged for you, our job reference number is 546523.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
Kind regards
Anita
Email: liverpool.direct@liverpool.
Website: www.liverpool.gov.uk
P Please consider the environment before printing this e-mail. Thank you
Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.
--- Original Message ---
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 16/01/13 19:55:31 o'clock UTC
To: <Liverpool.Direct@liverpool.
Subject: Update/Fwd: Your Email Enquiry
Hi,
by the way, I've earlier told you the exact address for this garbage-heap.
(Between 62 Ripon St. and 79 City Road).
So it's almost in City Road, in Ripon St.
79 City Road is both in City Road and Ripon Street, so to speak.
(Since it's on the corner of that road and street).
I think I've really given you enough information so that this should be possible to understand now.
So I hope you aren't pulling my leg :)
And and I don't understand why you only use my first-name, in your latest e-mails.
Normally you write Mr. Ribsskog, as I remember it.
Regards,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Jan 16, 2013 at 7:34 PM
Subject: Re: Your Email Enquiry <<#22175-263877#>>
To: Liverpool Direct <Liverpool.Direct@liverpool.
Hi,
like it should be possible to see on the pictures I sent you on 11/1, the garbage-bags are on the pavement.
I attach those photographs again today, (with this e-mail), in case you can't find them.
I'm from Norway, so I'm not used with garbage bags laying on the pavement.
But I've seen this problem before, in Liverpool City Centre.
(But not this many garbage-bags in one heap, I think).
And I must admit I'm not sure what the UK laws says about having garbage-bags on the pavement, (and not in bins).
I can imagine that to have this much garbage stored in the street, (and not in bins), could lead to that rats easily find food.
And in Norway we look at these animals as pests.
At least I don't think I've seen this much garbage in the streets in Oslo.
So that's why I reacted and sent about this to you.
Hope this is alright!
Best regards,
Erik Ribsskog
On Wed, Jan 16, 2013 at 4:44 PM, Liverpool Direct <Liverpool.Direct@liverpool.
Your email reference number is: 263877
Dear Erik,
Thank you for your e-mail.
To help you with this we need to ask you to provide some more details - is the rubbish in an alleyway or actually on the pavement?
We look forward to receiving your reply.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below.
Kind regards,
Kerry
Email: liverpool.direct@liverpool.
Website: www.liverpool.gov.uk
P Please consider the environment before printing this e-mail. Thank you
Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.
--- Original Message ---
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 14/01/13 20:31:44 o'clock UTC
To: Liverpool Direct <Liverpool.Direct@liverpool.
Subject: Re: Your Email Enquiry
Hi,
this was something I wrote in a PS, (or something), to my landlord, LHT.
So unfortunately, I got the street name a bit wrong.
It should have been the parallell-street to Frodsham Street, that is Ripon Street.
I checked this again today after recieving your e-mail and today it was only one garbage in, on the pavement.
(So someone have collected the 'mountain' of garbage-bins, which I saw there, last week).
The garbage bins are/where on the pavement outside of a garden/back-yard, which is between 62 Ripon St. and 79 City Road.
(I live in Keith Avenue, which sort of become Ripon St., when it crosses City Road).
The back-yard has a tall wooden fence, (it seemed), towards Ripon Street, and there is a gate/door, in that fence.
The door was half open, and I could see a lot of garbage, on the ground, in this back-yard.
So perhaps this back-yard is a garbage bag-store, or something, (for 79 City Road), but that the garbage, on the ground, in the back-yard, obstructs the gate/door, so that it can't be opened, and tenants put the bins outside the store, on the pavement.
Something like this.
(I checked this a bit today, since I got the e-mail, from you at the Council.
Or else I wouldn't have looked at this place that thoroughly).
I also send a copy e-mail to LHT, since I've started updateing them about this.
(So they understand that this isn't anything to do with LHT really, I think).
Hope this was possible to understand!
Best regards,
Erik Ribsskog
On Mon, Jan 14, 2013 at 2:27 PM, Liverpool Direct <Liverpool.Direct@liverpool.
Your email reference number is: 263877
Dear Erik,
Thank you for your e-mail.
To help you with this we need to ask you to provide some more details - Are the garbage-bin bags thrown in Frodsham Street still there today please? If not, when were there left them approximately? Is it next to a specific door number in Frodsham Street? This information is necessary so that the team can locate it quickly as well.
We look forward to receiving your reply.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
Kind regards
Victorine
Email: liverpool.direct@liverpool.
Website: www.liverpool.gov.uk
P Please consider the environment before printing this e-mail. Thank you
Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.
--- Original Message ---
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 11/01/13 13:20:50 o'clock UTC
To: LHT Customer Service <csc@lht.co.uk>
CC:Liverpool Direct <liverpool.direct@liverpool.
Subject: Re: Email confirmation of receipt -
Hi,
that's brilliant.
There was an electrician here on the door now, regarding the lamp in the court.
I showed him which lamp it was, and he was going to take a picture of it, and get it fixed.
I explained it wasn't to do with this flat really, but with LHT.
By the way, like you know, Keith Court is in Keith Avenue, and Keith Avenue sort of becomes Frodsham Street, when it crosses City Road.
And in Frodsham St. someone have started trowing garbage-bins on the pavement, it seems.
I guess this is to do with the Council, (or something), so I send a copy e-mail to them.
Or else the whole area is going to start to turn into a slum, I think, if people just throw the garbage everywhere.
My grandfather was a councelor, in the municipality of Hadsel, in Northern Norway, in the 60's and 70's, and he was on the radio, in Norway, when he quit in that job, and he didn't like it that people threw garbage everywhere, on the mountain there, I heard when I got the radio-programme in the post, from Norway.
So I think I should complain about this a bit.
Also, I think it's strange the electrician contacts me, (on my door), about the repair, in the comunal court/LHT-area.
He should speak with LHT about repairs in that area, I think.
That was a bit strange, I think now.
I used to be a Shop Manager in Norway.
And if one of the shops customers complained about something, I wouldn't have sent a repair-guy on their door to ask whay they meant.
I would have talked to the repair-guy myself.
So this I thought was a bit strange.
People doesn't want to report problems then if they have to be like LHT-staff.
How could you know I wasn't out?
Hm.
Anyway I send the pictures from Frodsham Street.
And I hope the Council don't have to send people on my door to sort that problem.
Best regards,
Erik Ribsskog
On Fri, Jan 11, 2013 at 12:01 PM, LHT Customer Service <csc@lht.co.uk> wrote:
Good Morning Mr Ribsskog,
Thank you for your email and I am delighted to hear that the gate with key access is working well for you.
It is important that the area is maintained to a high standard and therefore we will go ahead with the jobs we have scheduled as a result of your earlier email.
I will record on your account that there are no outstanding issues that we have yet to deal with for you. Thank you for your confirmation.
Best Regards,
Donna Sanders
Assistant Co-ordinator
Customer Service Centre
Liverpool Housing Trust
Priory House
Runcorn
WA7 2FS
Tel No: 01928 796000
Email: csc@lht.co.uk
Web: www.lht.co.uk
LHT is part of Symphony Housing Group
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