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mandag 25. februar 2013

Jeg sendte en ny e-post til the Post Office






Gmail - RE: Complaint Ref. 1-2433956351








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










RE: Complaint Ref. 1-2433956351










Erik Ribsskog

<eribsskog@gmail.com>




Mon, Feb 25, 2013 at 10:30 PM





To:
"customercare@postoffice.co.uk" <customercare@postoffice.co.uk>







Hi,

ok, I was at the Post Office, on today and Friday, (I think it must have been).

(I go there quite often, because I have a web-shop, and I also sometimes need to pay bills there, etc).


And I didn't see the mentioned new middle-aged post-office man there then.

So perhaps he's really working at another Post Office, or something.

Who knows.


Thanks for the e-mail anyway.

Best regards,

Erik Ribsskog


On Mon, Feb 25, 2013 at 10:17 AM, customercare@postoffice.co.uk <customercare@postoffice.co.uk> wrote:


Dear Mr Ribsskog


Thank you for your email advising us of the Post Office you used.


I have passed this information onto our Customer Care Team who is dealing with your complaint.


If you need to contact us, please phone us on the number shown below quoting our reference number. Or you can email us via customercare@postoffice.co.uk



Kind regards

Kevin Storr

Customer Service Advisor.


Telephone: 08457 22 33 44

Textphone : 08457 22 33 55 (For the Deaf and Hard of Hearing)



------ ORIGINAL MESSAGE -----
FROM: eribsskog@gmail.com
TO: customercare@postoffice.co.uk <customercare@postoffice.co.uk>
SENT: 23 February 2013 13:53:03 (GMT Standard Time)

Hi,


like I wrote in my last e-mail, it's the one in Winslow St., in Walton, in
Liverpool.

It's only one post office in that street.

Thanks for the e-mail!

Best regards,

Erik Ribsskog


On Sat, Feb 23, 2013 at 7:12 AM, customercare@postoffice.co.uk <
customercare@postoffice.co.uk
> wrote:
>
>
> Dear Mr Ribsskog
>
>
>
> I am sorry that you have had to contact us regarding a local Post Office
> branch.
>
>
>
> Please could you confirm the name and address of the Post Office used
> quoting the above reference number. This will enable us to fully
> investigate any concerns that you have raised.  You should expect to
> receive a full response by email within 10 working days.
>
>
>
> If you need to contact us, please phone us on the number shown below
> quoting our reference number. Or you can email us via *
> customercare@postoffice.c <customercare@postoffice.co.uk>**o.uk*
>
> * *
>
> Yours sincerely
>
>
>
> Kevin Storr
>
> Customer Service Advisor.
>
>
>
> Telephone: 08457 22 33 44
>
> Textphone : 08457 22 33 55 (For the Deaf and Hard of Hearing)
>
>
>
> ------ ORIGINAL MESSAGE -----
>
> FROM: noreply@rmg-ebusiness.com

>
> TO: polcustomercare@postoffice.co.uk
>
> SENT: 21 February 2013 19:52:12 (GMT Standard Time)
>
> Complaint
>
> Date: Thursday, February 21, 2013 - 20:50
>
> Title: Mr.
>
> First name: Erik
>
> Last name: Ribsskog
>
> Address: 10 Keith Court, Keith Avenue
>
> Town: Liverpool
>
> Postcode: L4 5XJ
>
> Telephone number:
>
> Email address: eribsskog@gmail.com
>
> Existing reference numbers:
>
> Complaint details: Hi,
>
> I was at the Post Office, in Winslow St., in Walton, in Liverpool, today,
> right before closing-time, at 5.30 PM.
>
> The front-door was open, so the Post Office wasn't closed.
>
> Still the new midle-aged man in the check-out had closed his
work-station.
>
> So he complained to me, he had to start everything up again.
>
> But then he really complained about me, I think.
>
> He shouldn't close down his work-station before the Post Office door is
> locked, by the manager and the last custommer has left the Post Office.
>
> The manager, (an old woman), locked me out.
>
> And then it was past closing-time.
>
> But if the post-office clerk hadn't closed his systems early, (so that he
> had
> to restart them again), then I would have been out of there earlier.
>
> It isn't good custommer-support when staff complain like this, to the
> customers, even if they haven't done anything wrong, really.
>
> I also wonder about the manager there.
>
> When some customers, who arrived there after me, was talking through the
> door.
>
> Then she kind of hid, quite far in, in the post-office, and the new
> post-office-man had to talk to the customers outside, through the door.
>
> Just something I thought about while I complained.
>
> I've been working as a retail manager for ten  years, and didn't think
this
> was very good custommer-support.
>
> At least not from the clerk who closed down his computer-systems early.
>
> Yours sincerely,
>
> Erik RIbsskog
>
> Preferred contact method: Email
>
>
>
>
> ***********************************************************************
> This email and any attachments are confidential and intended for the
> addressee only. If you are not the named recipient, you must not use,
> disclose, reproduce, copy or distribute the contents of this
communication.
> If you have received this in error, please contact the sender and then
> delete this email from your system.
>
> ROYAL MAIL GROUP LIMITED registered in England and Wales at 100 VICTORIA
> EMBANKMENT, LONDON EC4Y 0HQ with the registered company number 04138203
>
> POST OFFICE LIMITED registered in England and Wales at 148 OLD STREET,
> LONDON  EC1V 9HQ with the registered company number 02154540
>
> ************************************************************
**********>
>
>
>
(See attached file: C.htm)

***********************************************************************
This email and any attachments are confidential and intended for the
addressee only. If you are not the named recipient, you must not use,
disclose, reproduce, copy or distribute the contents of this communication.
If you have received this in error, please contact the sender and then
delete this email from your system.

ROYAL MAIL GROUP LIMITED registered in England and Wales at 100 VICTORIA
EMBANKMENT, LONDON EC4Y 0HQ with the registered company number 04138203

POST OFFICE LIMITED registered in England and Wales at 148 OLD STREET,
LONDON  EC1V 9HQ with the registered company number 02154540

**********************************************************************











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Overhørte på Rimi Bjørndal, (jeg jobbet som butikksjef/leder i ti år, i mange forskjellige butikker), i 2003, at jeg var forfulgt av 'mafian', mm. Har etter dette ikke fått rettighetene mine, i mange saker. Blogger derfor om problemer med å få rettigheter, mm. Mine memoarer, (Min Bok 1-10), kan også finnes på johncons-blogg, (se: 'Etiketter'). Jeg blogger også om slektsforskning, (etter at min danskfødte mormor, som var etter adelige/kongelige, døde i 2009). Har også vært såvidt innom Høyre/Unge Høyre, i sin tid. Har også studert informasjonsbehandling/IT/Computing, (på NHI, HiO IU og University of Sunderland). Har også bakgrunn fra handel og kontor, (grunnkurs, økonomi med markedsføring og data). Er/var også i Heimevernet, (etter at jeg ble overført dit, etter førstegangstjeneste i infanteriet, (og en rep-øvelse i mob-hæren), i forbindelse med omorganiseringer, i Forsvaret, etter den kalde krigen). Blir også utsatt for mye nettmobbing, mm. johncons-blogg, (og mine memoarer og nettbutikk), er kjent fra TV-programmet Tweet4Tweet, i 2012, (selv om jeg måtte klage, for programmet var veldig useriøst/nedlatende, mm.).

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