Erik Ribsskog
<eribsskog@gmail.com>
#7367130 Twitter Support: update on "Offensive content - OddEPettersen"
Erik Ribsskog
<eribsskog@gmail.com>
Fri, Feb 22, 2013 at 12:08 PM
To:
Twitter Support <support+id7367130@twitter.zendesk.com>
Hi,
ok, I send this again anyway.
Because I wrote that I wanted to escalate this, to your line-manager.
I can't see that you've done that.
Erik Ribsskog
On Mon, Feb 18, 2013 at 8:44 PM, walterhcampbell <notifications-support@
##- Please type your reply above this line -##
walterhcampbell, Feb 18 12:44 pm (PST): Hello,
Twitter only takes actions on accounts that violate the Twitter Rules (https://twitter.com/rules). I understand it can be frustrating to be the recipient of this kind of attention, but our role is that of a communications platform, and we do not mediate or remove speech that does not violate our rules.
We have generally found that responding to users who are intentionally attempting to aggravate you encourages that user to continue their behavior. Furthermore, this interaction generally indicates that there is an active conversation as opposed to violating behavior.
Removing content (or trying to) is more likely to get the content distributed more widely and to draw more attention to the content.
Consider reaching out to those around you for help, like friends, family, and even your local authorities for more support. By allowing them to see this behavior, they can help you determine what you should do offline to help your situation. Please let us know if you believe the behavior has escalated or otherwise violates our rules.
If you believe the content or behavior you are reporting is prohibited in your local jurisdiction, please contact your local authorities so they can accurately assess the content or behavior for possible violations of local law. If Twitter is contacted directly by law enforcement, we can work with them and provide assistance for their investigation as well as guidance around possible approaches. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/
Additional information:
• Dealing with abusive users: https://support.twitter.com/
• Blocking other users: https://support.twitter.com/
• Making your profile protected: https://support.twitter.com/
Thanks,
walterhcampbell
Twitter Trust & Safety
walterhcampbell
Twitter Trust & Safety
johncons, Feb 18 05:59 am (PST):
Hi,
this person writes that I've never had any friends.
This is very inpolite and offensive, I think.this person writes that I've never had any friends.
Are you sure that this is in line, with the Twitter-rules?
Could you escalate this to your line-manager, please?
Regards,
Erik Ribsskog
walterhcampbell, Feb 14 03:08 pm (PST): Hello,
While we understand your frustration, the reported behavior is not in violation of the Twitter Rules (http://twitter.com/rules).
• Do not respond to the user. We have found that responding to someone who is intentionally attempting to aggravate you or others encourages them to continue their behavior.
• Block the user. You can block the user using the blocking feature described here: https://support.twitter.com/
• Learn more about how to deal with abusive users: https://support.twitter.com/
• Learn how to flag inappropriate media here: https://support.twitter.com/
As a policy, we do not mediate content and we do not intervene in disputes between users. This means that users are allowed to post potentially inflammatory content, provided that they do not violate the Twitter Rules.
If someone feels personally threatened, or if you believe the content you are reporting is prohibited in your local jurisdiction, please contact your local authorities with the information you provided to us. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/
Please let us know if you believe the behavior has escalated or otherwise violates our rules.
Thanks,
walterhcampbell
Twitter Trust & Safety
johncons, Jan 27 02:46 pm (PST): How can we help?: Offensive content
Reported user: @OddEPettersen
Offensive Tweet: https://twitter.com/
Text of Tweet: @johncons Kan du fjerne navnet mitt fra den syke bloggen din! Vi var aldri venner, muligens bekjente, men du har aldri hatt noen venner.
Tweet time: Jan 19 2013 02:01:18 via web
What are you reporting?: I think the user has multiple accounts they are using to directly @reply me and others.
Blocked user(s): Yes
How long ago did this begin?: About a week ago
How many times has this happened?: Only once, (but this is a new account, which seems dedicated to attacking me).
I've sent you around one hundred similar reports lately.
This seems organised.
Further description of problem: This person calls my blog 'sick', and say I've never had any friends.
I think this is very offensive, harassing and inpolite.
Your full name: Erik Ribsskog
I understand that Twitter may provide third parties, such as the affected user, with a copy of this report.
Twitter username: @johncons
Email address: eribsskog@gmail.com
Message-Id:P9GN411P_
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