Erik Ribsskog
<eribsskog@gmail.com>
#8174852 Twitter Support: update on "Offensive content - Arne_Treholt"
Erik Ribsskog
<eribsskog@gmail.com>
Wed, Apr 17, 2013 at 4:47 PM
To:
Twitter Support <support+id8174852@twitter.zendesk.com>
Hi Mr. Fisher,
you always seems to never accept my comlaints.
So I wonder if I could please this get this escalated to your line-manager.
Regards,
Erik Ribsskog
On Wed, Apr 17, 2013 at 2:02 PM, SamuelFisher <notifications-support@ twitter.zendesk.com> wrote:
##- Please type your reply above this line -##
SamuelFisher, Apr 17 06:02 am (PDT): Hello,
While we understand your frustration, the reported behavior is not in violation of the Twitter Rules (http://twitter.com/rules).
Here are some quick tips to help you with your situation:
• Do not respond to the user. We have found that responding to someone who is intentionally attempting to aggravate you or others encourages them to continue their behavior.
• Block the user. You can block the user using the blocking feature described here: https://support.twitter.com/ entries/117063
• Learn more about how to deal with abusive users: https://support.twitter.com/ articles/15794
• Learn how to flag inappropriate media here: https://support.twitter.com/ articles/20069937
As a policy, we do not mediate content and we do not intervene in disputes between users. This means that users are allowed to post potentially inflammatory content, provided that they do not violate the Twitter Rules.• Block the user. You can block the user using the blocking feature described here: https://support.twitter.com/
• Learn more about how to deal with abusive users: https://support.twitter.com/
• Learn how to flag inappropriate media here: https://support.twitter.com/
If someone feels personally threatened, or if you believe the content you are reporting is prohibited in your local jurisdiction, please contact your local authorities with the information you provided to us. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/
Please let us know if you believe the behavior has escalated or otherwise violates our rules.
Thanks,
SamuelFisher
Twitter Trust & Safety
johncons, Mar 16 01:07 pm (PDT): How can we help?: Offensive content
Reported user: @Arne_Treholt
Offensive Tweet: https://twitter.com/Arne_
Text of Tweet: @johncons imgur.com/gallery/4ix4I Er det du som legger ut bilder fra Russland? Fint. Jeg har vært i den byen selv.
Tweet time: Feb 26 2013 01:31:37 via web
Offensive Tweet: https://twitter.com/Arne_
Text of Tweet: @johncons Bu Bertelsmann, bu! imgur.com/gallery/4ix4I
Tweet time: Feb 26 2013 01:32:52 via web
What are you reporting?: This user keeps sending me @replies and I don't want to receive them.
Blocked user(s): Yes
How long ago did this begin?: About a month ago
How many times has this happened?: Only once, (but this is a new account which seems dedicated to attacking me).
I've sent you around one hundred similar reports lately.
This seems organised.
Further description of problem: Your user insunates that I'm some grumpy Russian guy.
This is very offensive and inpolite, I think.
Your full name: Erik Ribsskog
I understand that Twitter may provide third parties, such as the affected user, with a copy of this report.
Twitter username: @johncons
Email address: eribsskog@gmail.com
Message-Id:E37P8KK0_