Ingeborg Ribsskog - Baron Adeler Malteserordenen E-post til slottet om Mette-Marit videoen Er noe galt i Martine-saken? Problemer med Grandiosa? johncons-MUSIKK johncons-REISE johncons-FOTBALL

fredag 3. mai 2013

Jeg sendte en ny e-post til Matalan






Gmail - Our Ref: MAT285644X - RE: Complaint








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










Our Ref: MAT285644X - RE: Complaint










Erik Ribsskog

<eribsskog@gmail.com>




Fri, May 3, 2013 at 5:33 PM





To:
cs@matalanonline.co.uk







Hi,

ok, thanks very much.

Perhaps you could send me a new card, with the right name on?

Because I just threw the old one, since I didn't like it that you had spelt my first-name 'Rik', on it.


Eighter that, or you could just delete my account.

I just got the card because I didn't see that it said 'offer only for Matalan-card-holders, on the poster, by the tennis-shirts'.


Perhaps you should right that information with bigger letters, or put the poster by a big display marked with 'Matalan-card-offer', (like my old employer Rimi did, with Domino-card-offers).


Thanks for the reply anyway.

I also got a Matalan-card, right after I moved to Sunderland, (to study), in 2004.

But then it was a misunderstanding.

Because I thought I had to have a Matalan-card, to shop there.

(Since I was asked if I had a Matalan-card, before they served me there, if I remember it right.

And I don't think I got a card in the post then.

Even if bought a lot of jackets there, etc.


But I also shopped at the 'posh' clothes-shops at the Bridges there, and this is some years ago, so I could remember it wrong).

Thanks for the reply, anyway.

Best regards,


Erik Ribsskog


On Fri, May 3, 2013 at 9:47 AM, <cs@matalanonline.co.uk> wrote:




Email Banner
Good Morning

Thank you for your email,

Your feedback regarding our Matalan card T/Cs and the promotional material
available in store  was very much appreciated, I will ensure that your
comments are passed on to the marketing team to take into consideration.

Listening to our customers is important to us, so any feedback regarding our
online products and services will always be welcome.

In response to your request to change your details on your Matalan card I do
apologise for admistration error in the spelling of your name, our records have
now been updated accordingly and a replacement card ordered for you


Kind Regards

Marilyn Quagliano

Matalan Customer Services
Tel: 0845 330 3330
Email: cs@matalanonline.co.uk





**********************************************************************
The information in this email (and any attachments) is confidential and is for the exclusive use and attention of the intended recipient. Access to or use of this email (and any attachments) by anyone else is unauthorised and prohibited. If you are not the intended recipient, please do not read, print, re-transmit, store or act on it or any of its attachments. Instead, please email it back to the sender and then permanently delete it. Any opinions presented are solely those of the author except where the message states otherwise and the sender is appropriately authorised by Matalan. Matalan accept no responsibility for any damage caused by any virus that may inadvertently be transmitted with this email.



This email is sent on behalf of a company within the Matalan group of companies, which includes Matalan Retail Limited (company number 2103564) and Matalan Limited (company number 1579910), all of which are companies registered in England and Wales and who have their registered office at Gillibrands Road, Skelmersdale, West Lancashire WN8 9TB.
**********************************************************************










Bloggarkiv