Erik Ribsskog
<eribsskog@gmail.com>
Housing Benefit
Erik Ribsskog
<eribsskog@gmail.com>
Thu, Jun 13, 2013 at 4:56 PM
To:
"Avanzi, Adriano" <Adriano.Avanzi@liverpooldirectlimited.co.uk>
Cc:
LHT Customer Service <csc@lht.co.uk>
Hi,
thanks for informing me about this!
Best regards,
Erik Ribsskog
PS.
I also send a copy e-mail to my housing trust, so that they get updated about this.
Thanks again for explaining about this!
On Thu, Jun 13, 2013 at 4:08 PM, Avanzi, Adriano <Adriano.Avanzi@ liverpooldirectlimited.co.uk> wrote:
Dear Mr Ribsskog,
I have received your e-mail on 08/06/13 regarding two letters issued to you on 01/06/13.
The reason for issuing a letter to you was just to inform you that your claim was no longer suspended. You should only have received one letter advising you of this.
The request to "provide information requested within one month of the date of the letter" is standard text on the template letter that was issued to you. As we do not require any information from you, this text should not have been included in the letter.
I apologise for any confusion caused and confirm that no further information is required from you at this time.
Yours sincerely,
Mr A Avanzi
Benefit Officer.
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