Erik Ribsskog
<eribsskog@gmail.com>
Update/Fwd: PHSO Enquiry
Erik Ribsskog
<eribsskog@gmail.com>
Tue, Jul 9, 2013 at 5:14 PM
To:
Phso.Enquiries@ombudsman.org.uk
Cc:
Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>
Hi,
could you at least please send me a folder, where it says about the procedure, regarding sending complaints, to the PHSO.
So that I know that you aren't 'pulling my leg', or anything like that.
Or if you have a link where this procedure is described.
Thanks in advance for the help with this!
Best regards,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Tue, Jul 9, 2013 at 4:33 PM
Subject: Re: PHSO Enquiry
To: Phso Enquiries <Phso.Enquiries@ombudsman.org.
Cc: Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.
Hi,
thank you for your e-mail.
I send about this to the Norwegian Ombudsman then.
I used to be in the Conservative Youth Party, in Norway, you see.
And the MP here in Walton is a Labour Party-politician.
But now with the EU and the EEA, I guess the Norwegian Ombudsman can deal with this.
Hope this is alright!
Thanks again for the e-mail.
Best regards,
Erik Ribsskog
PS.
The Norwegian Ombudsman never do anything with the many cases I send them.
The Norwegian Ombudsman never do anything with the many cases I send them.
But I think it's a bit strange that I has to send about this an MP.
I've been in contact with the PHSO earlier, and I can't remember that I had to send about the case to an MP then.
On Tue, Jul 9, 2013 at 4:02 PM, Phso Enquiries <Phso.Enquiries@ombudsman.org.
PROTECT
We are committed to keeping your information secure. As part of that commitment we have decided that when we send you information by email we may have to remove some details. This includes information that may identify you, or any other person and sometimes the organisation complained about.
Dear Sir
Our reference: EN-161747 (please quote in any future correspondence).
Thank you for your email of 3 July 2013 to Miss Imogen Pearce. Miss Pearce has advised you that we are unable to consider your complaint about the Information Commissioner until an MP has asked us to. You are unhappy with this and asked that Miss Pearce escalate your email to a manager for a second opinion. I am responding to your email as a Customer Service Team Leader in this Office.
You explain that Wikipedia does not mention the need for complaints to be referred to us by an MP.
The information Miss Pearce has previously provided to you is correct. The Parliamentary Commissioner Act 1967 is the Act which governs our work. Section 5(1) of the Act states that only an MP can pass a complaint to us about government departments, such as the Information Commissioner.
It is up to the MP whether to pass your complaint to us or not. MPs often try to resolve complaints they receive from the public themselves.
You can find out who your constituency MP is by using the following website: www.parliament.uk/mps-lords-
Until an MP has passed your complaint to us, we cannot consider it.
I hope I have clarified matters for you.
Yours faithfully
Kevin Bennett
Customer Services Team Leader
Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
T: 0345 015 4033
Follow us on
If you think our decision is wrong, you can request a review. To enable us to review our decision you must provide us with evidence that our decision was based on inaccurate information; or you have new information that was not previously available to us; or we overlooked or misunderstood your complaint. To request a review, you can complete a ‘What to do if you think our decision is wrong’ form, which is available on our website: www.ombudsman.org.uk. Alternatively, you can contact Miss Pearce for the form. You would need to submit your review request form to us within three months of the date of this email.
The original of this email was scanned for viruses by Government Secure Intranet virus scanning service supplied exclusively by Cable & Wireless in partnership with MessageLabs.
On leaving the GSI this email was certified virus free.
All email communications with PHSO pass through the Government Secure Intranet, and may be automatically logged, monitored and/or recorded for legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK Government quality mark initiative for information security products and services. For more information about this please visit www.cctmark.gov.uk
Innlegg
