johncons: Jeg sendte en e-post til United Utilities

fredag 6. juni 2014

Jeg sendte en e-post til United Utilities

Erik Ribsskog

To: the Managing Director/Fwd: Update/Fwd: To: Sarah Williams, Customer Relations. Your ref: CAS14-0035+4051-SW

Erik Ribsskog

Fri, Jun 6, 2014 at 6:17 PM

To: United Utilities

Cc: Q&A

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Hi,

it's seams you have sent me two replies, two my e-mail, from 30/5.

So I think this is caos.

I've thought more about this now.

And our original agreement, was that I paid you £1 monthly token-payments.

Untill I got a job.

So all these writings from you, about that you no longer like this
agreement, is just 'gypsy-stuff', I think.

I've been advised by Stepchange, to continue to pay you the monthy
token-payments, (of £1).

And I'm going to continue to do that.

And I hope you stop with all this 'gypsy-stuff', (I think I have to call it).

Erik Ribsskog

---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Jun 2, 2014 at 5:05 AM
Subject: Update/Fwd: To: Sarah Williams, Customer Relations. Your ref:
CAS14-0035+4051-SW
To: United Utilities <Customer.service@uuplc.co.uk>
Cc: Q&A <contactus@stepchange.org>

Hi,

I've thought more about this now.

It's perhaps a bit complicated, with all the tarifs.

So perhaps I could just go back, to the payment-plan, which I had,
back in 2011, I was thinking.

Then I paid you £5 a month, (if I'm not mistaking).

I hope this is alright!

Yours sincerely,

Erik Ribsskog

---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Fri, May 30, 2014 at 1:21 AM
Subject: To: Sarah Williams, Customer Relations. Your ref: CAS14-0035+4051-SW
To: United Utilities <Customer.service@uuplc.co.uk>
Cc: Q&A <contactus@stepchange.org>

Hi,

I'm refering to your letter of 28/5, which I received today, (Thursday).

If I could do one thing at a time, then I think I would like to please
apply for a support tariff.

(Since you don't want me to pay token-payments any longer).

I hope that's alright, and that I can get the tariff that cost the
least, (£117), if I'm eligable for it, since I don't have that much
money, on my budget, for this cost, unfortunately.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

PS.

I attach a scanned copy of the letter, and send a copy e-mail to
Stepchange, since I've earlier updated them about the case.

3 attachments