Erik Ribsskog
Flat 3
5 Leather Lane
Liverpool 11. February 2008
L2 2AE
Tesco Customer Service
FREEPOST SCO 2298
Baird Avenue
Dundee
DD2 3TN
COMPLAINT
On Thursday, 10/1, right before closing-time, at around 11.50 pm., I arrived at your
Tesco Metro shop, in Liverpool City Center.
When I went around to do the shopping, I noticed young woman in her early
twenties, I think.
She only wore like a mini-skirt, or a small black dress, so that dress looked like
a mini-skirt.
So she looked like she was going out to town, eg. clubing.
So I thought it was a bit strange that she was walking around in the shop.
When I got to the check-out, I saw that the woman with the mini-skirt/short dress,
only had bought a baguette.
I used to work in a food-shop-chain in Norway for many years, Rimi, and there we
called those types of baguettes, half-baked.
It looked like the type we called half-baked, bread-products that one get half-baked
from the bread-supplier, and then store in the shop-frezer-room, and then bake them
for a minutes in the shop, and then sell them.
Then they are like fresh from the baker.
But, I remeber that I thought it was a bit strange that someone would buy a baguette
this late. (11.55 pm).
And also that the shop still had half-baked baguettes at this hour, because I remember
from working in the shops in Norway, that baguettes were a product that people ate for
breakfast/lunch, and which the shop didn't bake in the evenings.
Then the shop baked different types of bread.
So it was maybe a bit strange that the young woman, with the dress/mini-skirt, looking
like she was heading for town, would buy a baguette, that had probably been laying in
the shop's half-baked display all day, since the early morning or maybe noon.
When I got to the check-out.
The express check-out, was the only check out open.
Then the customers were served by the about 30 y.o., maybe, woman, working there full
time, (since I've seen her there many times from before).
She has dark hair, is not that tall, and she more or less always have big rings under her eyes.
And I think she likes Tim Cahill, because I think she mentioned him to her collegue one
day I was shopping.
It was probably this day, or the time when I went there before this day.
She put the baguette, on the place where she then put the food I had bought.
The young woman with the mini-skirt/short dress, was just standing there, and just let
the baguette lay there, on the same place where the check-out woman placed the
food I'd bought.
So the woman delayed bringing her bakery-product with her out of the shop, and the check-out
woman, put my food very close to the other womans bakery-product.
And then, when I had finished, then I was let out, through the half-closed-down security-gate,
by a guard, I think he was.
But the woman with the mini-skirt/small dress, wasn't exiting the shop.
She returned passed the regular check-out area, and didn't exit the shop, even if the time was
around 11.55 pm. - 0.00 am.
So she must have been working there, I think, because I was the last customer in the shop, and
after I had left, the gates were shut down, it seemed to me.
So I thought this incident was a bit strange.
Especially since I've been having problems with what seems to be a criminal network of some type,
at my previous workplace, on shops/resturants in town like: Burger King, McDonalds, Lidl; Spar,
Argos, Currys, Iceland.
So it seems like this incedent could be part of some type of pattern.
Because, from working around fifteen years, in food-shops in Norway, this didn't seem like a natural
incident.
And the woman also appeared, like from Nowhere, right after I'd entered the shop.
It was late at night, so there weren't many customers in the shop, and there weren't neighter many
people outside the shop, in the streets, that late, so I think I would have normally noticed the
customer, while walking in to the shop, because I think she must have gotten there right before
me.
But I can't remember seeing the customer walking into the shop.
But I think she was probably working there.
So I guess it could be that she was working to 11.45, and then put on a mini-skirt/short dress, and
then bought a baguette, and then stayed in the shop for some reason.
And then headed for town, like she looked dressed for.
I guess it could have been like that.
But I thought it seemed a bit strange, the way she was just standing there, for several minuttes,
without picking up the baguette, while I was buying my groceries.
So I thought I'd write a complaint to you, regarding this, since I've been writing complaints to
other shops/resturants, regarding other incidents, that could maybe seem to be part of a pattern.
So I thought I'd also write this complaint.
Even if I must admit that I wrote the other complaints, before I wrote this complaint, since I'm
really sure what to complain about, other than that I thought the staff acted strange.
So I hope you have the chance to have a look at this!
I'm enclosing a blog-post I wrote, just a few minuttes after the incident. (It's in Norwegian, but I'm
enclosing it anyway, since I unfortunatly didn't have any other notes about the incident, but I
thought it was better to enclose blog-entry copy, than not enclose any enclosures at all).
It says on the blog-post, that it's written on 10/1, at 19:06.
But I've checked wich time-zone the blog is set on, and it set on timezone -5.
So the actuall date/time for the blog-post, is 11/1, 0:06.
Thats about ten minutes after the incident.
I went straight home, and wrote on the blog, since there have been many maybe a bit strange
incidents happeing.
Hope this is alright, and thank you very much in advance for your help!
Yours sincerely,
Erik Ribsskog