E-mail to Facebook.

Erik Ribsskog <eribsskog@gmail.com>

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Re: Complaint on User Operations Representative/Fwd: Complaint.

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Erik Ribsskog <eribsskog@gmail.com>	Wed, Aug 13, 2008 at 1:44 AM
To: Facebook Support <privacy+nrrfvsn@facebook.com>
Hi,   thanks for your answer!   But I was wondering, shouldn't a manager, have a look at the complaints, on the representatives?   Yours sincerely, Erik Ribsskog   On 8/13/08, Facebook Support <privacy+nrrfvsn@facebook.com> wrote: Hi Erik, Thanks for the feedback.  We will certainly keep it in mind as we continue to improve the site. Thanks for contacting Facebook, Dominique User Operations Facebook -----Original Message to Facebook----- From: Erik Ribsskog (eribsskog@gmail.com) To: info@facebook.com Subject: Complaint on User Operations Representative/Fwd: Complaint. Hi, I think it seems that your representative, don't care about his work. Even when I'm complaining, he still just writes a lot of 'jiberish', that don't make any sense really. The last answer was just to dum, I think one have to say. Yours sincerely, Erik Ribsskog ---------- Forwarded message ---------- From: Facebook Support <info+d6w8pub@facebook.com<info%2Bd6w8pub@facebook.com> > Date: Aug 6, 2008 10:57 PM Subject: Re: Complaint. To: eribsskog@gmail.com Hi Erik, I apologize for the misunderstanding.  When I say the admin of the group, I mean the person who created the group and edits its settings.   Please let me know if you have any further questions. Thanks, Blair User Operations Facebook -----Original Message to Facebook----- From: Erik Ribsskog (eribsskog@gmail.com) To: info+d6w8pub@facebook.com <info%2Bd6w8pub@facebook.com> Subject: Re: Complaint. Hi, why would I want to contact a school-administrator? Are you jokeing with me? Isn't Facebook meant to be for adults? Yours sincerely, Erik Ribsskog On 8/6/08, Facebook Support <info+d6w8pub@facebook.com <info%2Bd6w8pub@facebook.com>< info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com>>> wrote: > Hi Erik, > > Thank you for reporting this potential abuse on our site.  We will review > the reported material and remove anything that violates our Terms of > Use.  If warranted, we will either warn or disable the user responsible. > > If you need to report offensive material to Facebook in the future, please > write to us at privacy@facebook.com with a link to the material and a > description of the problem.  We will then review this material and take > appropriate action based on our Terms of Use.  Rest assured that these > reports will be kept confidential. > > Remember that you should also contact local law enforcement or a school > administrator if you ever feel threatened by something you see on the site. > > With regard to your being banned from the group, that is an issue that you > should contact the admin of the group about.  Please let me know if you have > any further questions. > > Thanks for contacting Facebook, > > Blair > User Operations > Facebook > > > > -----Original Message to Facebook----- > From: Erik Ribsskog (eribsskog@gmail.com) > To: info+d6w8pub@facebook.com <info%2Bd6w8pub@facebook.com> < info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com>> > Subject: Re: Complaint. > > Hi, > > thank you for your answer! > > Here is the information you requested, regarding the complaints: > > Complaint 1: > > Url: > > http://www.facebook.com/wall.php?id=12298048222&page=3&hash=8655df0b642c115cf2e8a02f814ba5bf > > Name: Lena Marie Mørk Lier > > (She writes, in Norwegian, that I'm insane, in two posts, in this url). > > Complaint 2: > > Url: > > http://www.facebook.com/wall.php?id=12298048222&page=3&hash=8655df0b642c115cf2e8a02f814ba5bf > > Name: Issmat A. > > Network: Halifax, NS > > He writes, that he has contacted Facebook, and that Facebook, decided to > ban > me from the group that the > > url is belonging to. > > I was wondering, if this is true, or not, since I haven't recieved any > notice, from Facebook, regarding this. > > Thanks in advance for the help! > > Yours sincerely, > > Erik Ribsskog > > > On Tue, Aug 5, 2008 at 9:39 PM, Facebook Support > <info+d6w8pub@facebook.com <info%2Bd6w8pub@facebook.com> < info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com>>< > info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com> < info%252Bd6w8pub@facebook.com <info%25252Bd6w8pub@facebook.com>>> > > wrote: > > > Hi Erik, > > > > We would like to investigate this potential abuse on Facebook further. > >  Please provide the web address (URL) to the page containing the > offensive > > content.  Please also provide the exact name and networks of the person > > responsible, and if possible, the web address (URL) to his or her profile > > page or search listing.  We will then review the material and take > > appropriate action based on our Terms of Use.  Rest assured that this > report > > will be kept confidential. > > > > Thanks for contacting Facebook, > > > > Blair > > User Operations > > Facebook > > > > > > > > -----Original Message to Facebook----- > > From: Erik Ribsskog (eribsskog@gmail.com) > > To: info@facebook.com > > Subject: Complaint. > > > > Hi, > > > > I wanted to try to complain about a couple of things: > > > > 1. > > > > A person on a Facebook-group, says I'm insane (the person writes this in > > Norwegian). > > > > I wondered if it would be possible for you to remove this please: > > > > > > 'Lena wrote at 11:52pm on April 25th, 2008 > > Gale Erik! > > Har ikke du ei egen gruppe om dette da? Du plager og trakasserer folk! > Hold > > deg til din egen gruppe. > > > > Her er mer info om Gale Erik http://galeribsskog.blogspot.com/'. > > > > > > > http://www.facebook.com/wall.php?id=12298048222&page=2&hash=5369e63f201101b0963c10dbb3e86641 > > > > > > > > 2. > > > > Also, another person, in the same link, says that he has contacted > > Facebook, > > and Facebook decided to > > > > ban me from a group. > > > > > > I was wondering if you could explain what you have done regarding this > > please, since I haven't been informed, > > > > by you, regarding this: > > > > > > > > ' > > > > Issmat wrote at 11:33am on April 27th, 2008 > > Dear Group Members, > > > > Due to an overwhelming number of complaints against the postings of Erik > > Ribsskog, I have sent a request to Facebook and asked them to review his > > postings and determine, according to Facebook policies, if the postings > > will > > qualify to ban him from the group. > > > > A number of complaints arrived directly from close friends of Martine. I > > explained that although I am the administrator, I do not have the ability > > to > > ban any members and will have to report the issue to Facebook. > > > > For the meantime, I believe that Erik can no longer post in the group, > but > > he can access and read any information that is posted on the group.'. > > > > > > > > Yours sincerely, > > > > > > Erik Ribsskog > > -----End Original Message to Facebook----- > > > > > > > -----End Original Message to Facebook----- > > > -----End Original Message to Facebook----- -----End Original Message to Facebook-----

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