Lufthansa-staff must have a lot to do. They first wrote to me at erikribsskog@gmail.com, and not eribsskog@gmail.com, I discovered now. Probably busy.

Ante Valente <erik.ribsskog@googlemail.com>

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Your email dated 9 August 2008 / Feedback number 20627974

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Feedback.Germany@dlh.de <Feedback.Germany@dlh.de>	19 August 2008 10:01
To: erikribsskog@gmail.com
Dear Mr Ribsskog   Thank you for your email dated 9 August 2008.   We were very sorry to learn about the occurring problems regarding your immigration into the United States on 25 February 2005 and can well understand how upsetting this situation must have been for you.   To our regret, we were unable to research this matter owing to the travel date years ago. We however would like to inform you that usually, necessary immigration forms are in fact handed out on board to Lufthansa passengers travelling to the United States and we are unable to advise why this was obviously not done in your case.   As it is nonetheless unclear if this lapse from our side was in effect the reason for the denial of your entry into the country, we suppose that there might as well have been another cause on hand.   In this context, we wish to enlighten that in general, it is our passengers’ own responsibility to provide all relevant travel documents throughout the entire travel in accordance with article 13 of the General Terms and Conditions of Carriage. Otherwise, penalties apply upon arrival for the operating carrier as well as the travelling guest. Thus, any document checks by Lufthansa employees will not release the customer from his self-reliance in order to prevent any penalty in his personal interest and the interest of the respective airline. Your understanding of our position in this matter would be highly appreciated.     Dear Mr Ribsskog, although we are unable to assist your further in this matter, we hope that you will continue to place your trust in Lufthansa and consider our airline for your future travel plans.   Yours sincerely Petra Zimdars   Deutsche Lufthansa AG Customer Relations 33322 Gütersloh Fax: 01805/838005 Sitz der Gesellschaft/Corporate Headquarters: Deutsche Lufthansa Aktiengesellschaft, Köln Registereintragung/Registration: Amtsgericht Köln HR B 2168 Vorsitzender des Aufsichtsrats/ Chairman of the Supervisory Board: Dipl.-Ing. Dr.-Ing. E.h. Jürgen Weber Vorstand/Executive Board: Wolfgang Mayrhuber (Vorsitzender/Chairman) Stephan Gemkow Stefan Lauer

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Erik Ribsskog <eribsskog@gmail.com>

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Your emails dated 08 ans 27 August 2008 / Feedback number 20627974

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Feedback.Germany@dlh.de <Feedback.Germany@dlh.de>	Wed, Aug 27, 2008 at 6:26 AM
To: eribsskog@gmail.com
Dear Mr Ribsskog   Thank you for your email dated 26 August 2008.   To our regret, you obviously did not receive our reply to your earlier writing from 8 August 2008 that we sent to you per email on 19 August 2008. For this reason, we resend our previous letter today with this email.   On 19 August 2008 we wrote:   Dear Mr Ribsskog   Thank you for your email dated 9 August 2008.   We were very sorry to learn about the occurring problems regarding your immigration into the United States on 25 February 2005 and can well understand how upsetting this situation must have been for you.   To our regret, we were unable to research this matter owing to the travel date years ago. We however would like to inform you that usually, necessary immigration forms are in fact handed out on board to Lufthansa passengers travelling to the United States and we are unable to advise why this was obviously not done in your case.   As it is nonetheless unclear if this lapse from our side was in effect the reason for the denial of your entry into the country, we suppose that there might as well have been another cause on hand.   In this context, we wish to enlighten that in general, it is our passengers’ own responsibility to provide all relevant travel documents throughout the entire travel in accordance with article 13 of the General Terms and Conditions of Carriage. Otherwise, penalties apply upon arrival for the operating carrier as well as the travelling guest. Thus, any document checks by Lufthansa employees will not release the customer from his self-reliance in order to prevent any penalty in his personal interest and the interest of the respective airline. Your understanding of our position in this matter would be highly appreciated.     Dear Mr Ribsskog, although we are unable to assist your further in this matter, we hope that you will continue to place your trust in Lufthansa and consider our airline for your future travel plans.   Yours sincerely Petra Zimdars   Deutsche Lufthansa AG Customer Relations 33322 Gütersloh Fax: 01805/838005 Sitz der Gesellschaft/Corporate Headquarters: Deutsche Lufthansa Aktiengesellschaft, Köln Registereintragung/Registration: Amtsgericht Köln HR B 2168 Vorsitzender des Aufsichtsrats/ Chairman of the Supervisory Board: Dipl.-Ing. Dr.-Ing. E.h. Jürgen Weber Vorstand/Executive Board: Wolfgang Mayrhuber (Vorsitzender/Chairman) Stephan Gemkow Stefan Lauer

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PS.

Ante Valente, is really a Lappish chef, played by Norwegian comedian Herodes Falsk, from Drammen, the nearest big town, from where I used to live in Norway, Berger, before I moved to Oslo, in 1989.

The first name 'Ante' is Lappish, the last-name, is taken from a food-program chef, on Norwegian tv-channel, TV-Norge, Gino Valente, who made Italian food etc., in the nineties.

I sometimes use this comedy-name as a nick, when I don't want to use my own name for some reason etc.

The first years, that I had the internet, then I didn't like to use my own name, to register on internet-sites etc., so I often just wrote 'Ante Valente' etc.

Which I also did from old habbit, when I registered the erik.ribsskog@googlemail.com, e-mail account, in 2006, so it lookes a bit stupid.

But this was on a day in 2006, when I had the early-shift, at Arvato, and it was before the e-mail rules, and internet-rules, really became strict.

But I was a bit tired, so I just wrote Ante Valente, by old habbit, I didn't think of the fact, that it would look stupid on the e-mails.

Just to try to explain.

Here's more about Ante Valente.

(This is 80's/90's humor, which was considered stupid even then, so it's maybe not so funny now, but anyway):



Today we'll learn to make the famous reindeer-sandwich from Karasjok (in northern Norway).

But before we start, we have to relax completely.

How do we relax completely?

With massage?

No, no, no. (Said in a Lappish way).

With jacuzi?

No, no, no.

With liquer?

Yes, yes.

Now we are relaxed.

Now we have to make the food.

Where's the reindeer?

(Looks in the cupboards etc.).

No reindeer here.

Yes, yes, yes.

Then we have to make snowmobile-sandwich instead.

First we need two big slices of bread.

And then butter.

Yes, yes, yes.

And then spread.

Spread is important.

(Pours on liquor).

How do we prepare snowmobile-sandwich?

Should it be barbequed?

No, no, no.

Should it be shaked?

No, no, no.

It should be drunk!

(Puts the bread-slices the food-processor).

Maybe we have forgotten a bit spread.

(Poures on more liquor).

Let's hope that we haven't used to much butter.

See you next week!