Hi
If you email me the details of your complaint I will pass
it on to the appropriate person.
Thanks
Ross McDonald
Group Customer Relations
1st Floor, Business House
F
Gogarburn
Edinburgh
Depot Code: 045
Tel 0131 626 3605
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 08 February 2010 14:15
To: McDonald, Ross (Group
Customer Relations)
Subject: E-mail address
Hi,
I'm trying to get hold of an RBS general enquiery e-mail address.
(Since I'm having problems with your telephone support, latest today
with Mike, who just pretended to not understand what I was saying).
Since I was at Tesco, to get a refund for a digital camera I bought
there.
I needed a confirmation-code, to get the founds transfered back to my
account, and I understood that this wasn't the regular procedure.
What is it with the account?
Why is your company messing me around, they transfered me to Nat. West when
I called for the second time.
I'm not sure if I should write regards,
Erik Ribsskog
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