Jeg fikk en ny e-post fra ICE

Erik Ribsskog <eribsskog@gmail.com>

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FW: Your ICE enquiry

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DWP ICE gateway team <ICE@dwp.gsi.gov.uk>	Tue, Feb 1, 2011 at 11:37 AM
To: eribsskog@gmail.com
Mr Erik Ribsskog By e-mail 1 February 2011 ICE Ref No: DWP00431/10 Dear Mr Ribsskog We last e-mailed to you on 15 December 2010 to tell you we were unable to start the investigation into your complaint about Jobcentre Plus. I am now writing to advise you that although we have received your case papers from Jobcentre Plus we are still not in a position to commence work on your case, as we do not have an investigation officer available to start the investigation. I realise that your complaint is not being processed as quickly as you may like and I apologise for this. I can assure you however that your case will be allocated for investigation at the earliest opportunity. We will write to you again in six weeks time to keep you advised of progress, however you may hear from us before this if an investigation officer becomes available, at which time they will contact you direct, and provide you with the opportunity to discuss your complaint in more detail. In the meantime, should you need any help or further advice, please feel free to telephone me on 0151 802 3022 or e-mail for my attention to ice@dwp.gsi.gov.uk Yours sincerely Lorainne Yates Investigation Officer ********************************************************************** This document is strictly confidential and is intended only for use by the addressee. If you are not the intended recipient, any disclosure, copying, distribution or other action taken in reliance of the information contained in this e-mail is strictly prohibited. Any views expressed by the sender of this message are not necessarily those of the Department for Work and Pensions. If you have received this transmission in error, please use the reply function to tell us and then permanently delete what you have received. This email was scanned for viruses by the Department for Work and Pensions' anti-virus services and on leaving the Department was found to be virus free. Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance with our policy on the use of electronic communications. **********************************************************************

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