Erik Ribsskog
<eribsskog@gmail.com>
#6716493 Twitter Support: update on "Offensive content - DaEspenN"
GigiMessina
<notifications-support@twitter.zendesk.com>
Mon, Dec 10, 2012 at 8:47 PM
Reply-To:
Twitter Support <support+id6716493@twitter.zendesk.com>
To:
johncons <eribsskog@gmail.com>
##- Please type your reply above this line -##
GigiMessina, Dec 10 12:47 pm (PST): Hello,
After reviewing the reported account, it appears that this issue may have been resolved. Please reply to this email if you are still in need of assistance, or to let us know if the situation has changed in any way.
Thanks,
GigiMessina
Twitter Trust & Safety
johncons, Dec 09 04:28 pm (PST): Hi,
this tweet contains a death-threat about making soup of me.
Still you say it's not in violation of Twitter-rules.
I wondered if I could please have this escalated for a second opinion?
Erik Ribsskog
GigiMessina, Dec 06 12:03 pm (PST): Hello,
We’ve investigated and suspended the account you reported as it was found to be participating in abusive behavior.
This help page has instructions and additional information on making your profile protected:
http://support.twitter.com/
Here is some additional information about dealing with bullying:
http://support.twitter.com/
If these problems persist for you on Twitter, please let us know.
Thanks,
GigiMessina
Twitter Trust & Safety
SamuelFisher, Dec 06 06:38 am (PST): Hello,
While we understand your frustration, the reported behavior is not in violation of the Twitter Rules (http://twitter.com/rules).
We have found overwhelmingly that responding to users who are intentionally attempting to aggravate you encourages that user to continue their behavior. We recommend you don’t reply, retweet, comment on their behavior, or instigate them. If you'd prefer not to see content from that person, you can block the user using the blocking feature described here: https://support.twitter.com/
As a policy, we do not mediate content and we do not intervene in disputes between users. This means that users are allowed to post potentially inflammatory content, provided that they do not violate the Twitter Rules.
If you believe the content or behavior you are reporting is prohibited in your local jurisdiction, please contact your local authorities so they can accurately assess the content or behavior for possible violations of local law. If Twitter is contacted directly by law enforcement, we can work with them and provide assistance for their investigation as well as guidance around possible approaches. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/
If you’re concerned for your physical safety, please contact your local authorities for further assistance. Please let us know if you believe the behavior has escalated or otherwise violates our rules.
Thanks,
SamuelFisher
Twitter Trust & Safety
Additional information:
• Dealing with abusive users: https://support.twitter.com/
• Blocking other users: https://support.twitter.com/
• Making your profile protected: https://support.twitter.com/
johncons, Nov 27 04:45 am (PST): How can we help?: Offensive content
Reported user: @DaEspenN
Offensive Tweet: https://twitter.com/DaEspenN/
Text of Tweet: @johncons Jeg skal lage grynter-suppe med masse grynter i Oppi suppa skal jeg ha alle gryntere med paranoid psykose og 50 i IQ jeg kan finne
Tweet time: Nov 26 2012 20:26:36 via web
What are you reporting?: This user keeps sending me @replies and I don't want to receive them.
Blocked user(s): Yes
How long ago did this begin?: 24 hours ago
How many times has this happened?: Only once, (but this is from a new account which seems dedicated to attacking me).
I've sent you tens of similar reports in the last weeks.
This seems organised.
Further description of problem: The user tweets at me and says something like: I'm going to make oink-er-soup with lots oiks in. In the soup I'll have all oinkers with paranoid psychosis and 50 in IQ, which I can find.
This sounds very offensive.
This user eigher is or pretends to be an earlier collegue of mine, from Norway, (Espen Sigmund Nornes), it seems.
Your full name: Erik Ribsskog
I understand that Twitter may provide third parties, such as the affected user, with a copy of this report.
Twitter username: @johncons
Email address: eribsskog@gmail.com
Message-Id:J7NR0BHY_