Hi,
I'm refering to a letter from your Complaints Resolution Manager,
which I recieved today, and which I attach.
He says I didn't bring up anything new, in my e-mail.
But I think I proved, that I had sent the letter/forms, on time, in that e-mail.
So I can't agree with your representative.
I also think he tried to cloud some stuff about a post it-note, (which
wasn't signed), and more, in his first letter.
(Like I explain in the mentioned e-mail).
I also explain to you, that you have the wrong focus.
You should focus on when people put the envelope in the post-case.
And not when you get the letter from Royal Mail.
(I've gone to commerce and office-school in Norway, and there we
learned about things like this).
Also, your representative mentions 'deadline' in his first letter.
But the word deadline should be used in-house, I think.
And not towards jobseekers/clients.
So it's like your representative think I work at the Jobcentre, I think.
I also have to say again that I think he tried to cloud a lot of
stuff, in his first letter, and tried to make a post it-note, which
said that the allowance would be delayed, if my later was delayed.
He tried to dramatice, the content in that post it-note.
And make it seem like a threat about that my allowance could be
stopped, if I sent the letter on a Friday instead of a Thursday.
(Even if I thought I had five days to send the letter.
Since I'm used with from commerce and office-school, that the focus is
on the day one put the letter in the post-case.
And I have been a bit tired, (like when I wrote that letter), since I
havn't been eaten that much, when the Jobcentre have stopped my
allowance, for no good reason, (or if it was that you got me arrested,
and you also stole my computer).
It's like you have a crusade against me, I think.
Since I'm not a Christian, or something.
I have the Order of St. John, in my line, in Norway.
(Bjørn Humblen, my fathers step-daughters half-brother).
And the Jobcentre-director is Ian Marshal, who's first-name is a
version of John.
Could it be the Order of St. John who mess with me, I wonder.
Some days I get 2-4 letters from you, by the way.
(This has happened on several occations in the last week.
It's like you try to drown me in work, I think.
And then you say I work more than sixteen hours a week.
That's like a Catch 22, like in the novel, by Joseph Heller, I think it is).
So your representative is a 'drama-queen', I think, (like the
Aravato-managers use to say, about staff like that).
Best regards,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Mar 20, 2014 at 11:59 AM
Subject: Re: DWP acknowledgement of complaint: our ref 47294
To: Operations Correspondence <CORRESPONDENCE@dwp.gsi.gov.uk>
Cc: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
Hi,
thank you for your e-mail!
I also sent you an update, on 17/3, in case you aren't aware of that
yet, (since you don't refer to that update in your e-mail).
Regards,
Erik Ribsskog
PS.
Here is more about this:
Erik Ribsskog eribsskog@gmail.com
Mar 17 (3 days ago)
to CONTACT-US, Contact-Us, bcc: Benefits, bcc: Cc:, bcc: Contact-Us,
bcc: CONTACT-US, bcc: info
Hi,
I was looking for something else, and found the post it-note, (from
the last e-mail), on my blog now.
It isn't even signed, so I just thought that you had a sour
working-class-woman there, or something, that wrote silly notes.
Because this had really been explained about in detail, in the letter
mentioned in the last-email.
Regards,
Erik Ribsskog
PS 2.
I also attach a scan of the mentioined post it-note, (which I sent
with the update from 17/3).
On Thu, Mar 20, 2014 at 11:01 AM, Operations Correspondence
<CORRESPONDENCE@dwp.gsi.gov.uk> wrote:
> I confirm that we have received your complaint of 14 March
>
> We are looking into the points raised and we will be in touch once all our enquiries are complete.
>
>
>
> P. Frith
>
> Operations Correspondence Team
> PO Box 50101
> London SW1P 2WU
>
>
>
>
>
>
> -----Original Message-----
> From: [mailto:eribsskog@gmail.com]
> Sent: 14 March 2014 13:23
> To: CONTACT-US
> Cc: CONTACT-US
> Subject: To Paul Andrews, Complaints Resolution Manager - Your ref: FH18751/Fwd: Your ref: 10055749
>
> Hi,
>
> I'm refering to your letter from 11/2, which I received today, (and which I attach).
>
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>
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