To: OCCtelecoms@ofcom.org.uk
Cc: Q&A
Bcc:
rcjchancery.judgeslisting@hmcts.gsi.gov.uk,
me-customersupportliverpool@hmcts.gsi.gov.uk, Joanne Dalton
, casework@ico.org.uk, she
, Bjørn Ribsskog ,
"emb.london" , admin
, post ,
"hv-02.kontakt" , Phso Enquiries
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Hi,
this is just more harassment from Virgin. I haven't contacted them on any contact-form or chat, or what it is they have. (I prefer to send proper e-mails to proper e-mail-addresses.
Because then on gets to keep a copy of ones correspondence in ones e-mail-programmes.
I've
worked as a Company Researcher, in 2007 and 2008, and around then, more
or less all companies had their e-mail-address, on their website.
So it's a mystery to me, why Virgin don't have a general enquiery e-mail-adress, on their website.
It's a step backwards, with the chats and the contact forms, I think.
If
one send a contact-form, one don't know, when one send it, if its going
to return an e-mail, with a copy of the correspondence.
These are issues I've written about, on my blog, earlier, and also sent about, to the Parliamentary Ombudsman, etc.
So this could be someone who have read my blog, but don't know how to write, who used terror/hijacking, to correspond.
Some type of people who are cynical, perhaps.
I'm
quite well known, (I've been on telly in Norway, and a Store Manager in
Norway and I have a blog, and have been a moderator on the irc-quiz, in
Norway, in the late 90's), so who could this be, I don't know, it could
be lot of usual and unusual suspects, I guess, like they say).
Regards,
Erik Ribsskog
---------- Forwarded message ---------- From: National Web Team <national_webteam@virginmedia.co.uk>
Date: Sun, Aug 3, 2014 at 3:50 PM Subject: Virgin Media Helpsite Webform - Complaint Form (KMM1931427V77385L0KM) To: eribsskog@gmail.com
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Hi,
Thanks for the email you sent to us on 3 August 2014. We will endeavour to get back to you as quickly as possible.
We don't want you to
experience any delays if your Complaint is about any of your services
not working. You can call our team on 150 from your Virgin Media phone or mobile or 0345 454 2222* from any other phone.
In the meantime, please rest assured our team are on the case and will respond to your complaint in full as soon as possible. If you have any questions about your services just click help for all the answers.
Kind regards,
The Virgin Media team
*For details about how much it costs to call our team from a Virgin Media home phone, visit callcosts. Call costs from other networks and mobiles vary.
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