Hi,
I want to complain about this company.
They don't sign their e-mails.
And I think it's impolite when they write that they don't need to receive more e-mails.
And it's strange that their general enquiry e-mail-address is the e-mail-address of a specific staff.
I only contacted this company, since the first company didn't have an e-mail-address on their web-site.
Two out of two solicitor-companies aren't fine, I think. It's like Liverpool is a hell-hole.
This I wanted to complain about.
Do you know about a better law-firm, please?
Regards, Erik Ribsskog
---------- Forwarded message ---------- From: Joanne Dalton <JoanneDalton@msbsolicitors.co.uk>
Date: Mon, Aug 4, 2014 at 1:55 PM Subject: RE: New complaint about
Huyton Jobcentre/Fwd: Update/Fwd: Complaint to Jane Finn, Manager
Birkenhead Benefit Centre, Ref.: SG270967D/Fwd: More
impersonation-emails/Fwd: Your Email Enquiry
<<#22175-394099#>>
To: Erik Ribsskog < eribsskog@gmail.com> Cc: Paul Gallagher < PaulGallagher@msbsolicitors.co.uk>, Hayley Catherall < HayleyCatherall@msbsolicitors.co.uk>
Hi
Paul Gallagher has tried to contact you today. Can you please call him on 0151 281 9040.
I do not need to receive any more emails.
Regards
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 04 August 2014 13:52
To: Contact-Us
Cc: CONTACT-US; DWP ICE gateway team
Subject:
New complaint about Huyton Jobcentre/Fwd: Update/Fwd: Complaint to Jane
Finn, Manager Birkenhead Benefit Centre, Ref.: SG270967D/Fwd: More
impersonation-emails/Fwd: Your Email Enquiry
<<#22175-394099#>>
Hi,
today I went for a Personal Adviser Interview at Huyton Jobcentre.
(I haven't really asked for a Personal Adviser.
And I really want a Jobseeking-adviser.
If I have to have an advisor.
And not a Personal Adviser, (I'm not sure how this title should be interperated)).
I gave the letter to a woman there, in her 50's perhaps with brown hair.
(I didn't see her name.
She wasn't wearing a name-sign.
But an ID-sign, around her neck.
And she wasn't that tall, so the id hang a bit low, so I didn't manage to read what it said.
Name-signs would be more customer-friendly, I think, than the ID-bracelet.
I'm an earlier Store Manager who is used with checking that the staff wore their name-signs at work, by the way).
At Huyton Jobcentre it was chaos.
The brunette went and chatted with some other staff, about my letter, and punched on several computers, I think.
She said it wasn't on the system, (to a collegue, I think), I overheard.
And
I overheard that someone in the queue, (I hadn't been asked to sit
down), had a meeting with the same adviser, (Lynn), around the same
time, as me.
I was then asked to sit down, (after around ten minutes).
I had barely sat down.
And then a security-guard told me to go to a screened room, I think they called it.
Like I'm a criminal, or something!
Then I got to speak with a Gary, in room 4.
He said a mistake had happened.
So that I couldn't have the meeting today.
(He said Lynn wasn't at work.
But I guess he lied.
Since I overheard that Lynn was having another meeting, while I was queuing).
So I took two buses, for a total of one and a half hours, (each way), for no reason at all.
It was like the first meeting I had, at Huyton Jobcentre, earlier this year.
The Royal Airforce-guy, (I'm not sure if it was Gary), just didn't want to speak with me, the first day, that I went there.
I had to go back, the next week.
And
then the earlier Royal Airforce-guy, (at least he claimed to have
worked for them), squezed two meetings into one apointment, it seemed
like, to me.
Lynn wasn't available, Gary said, by the way.
Gary said he had to speak with my other adviser.
(I hope this doesn't mean that Sarah Bamber is working with my files still.
After she has taken me to court, with some false acusations about me).
Gary didn't way any name, just 'other adviser'.
Gary also asked me if I was alright, at the beginning, of the meeting.
I don't know why he became personal.
I think this is a bit personal.
I asked him, if he was alright, (so to not be patronised myself).
Gary said he had felt better.
So perhaps Gary needs a holiday, one could think.
He didn't looked like he had shaved this morning eighter, I think.
(I've served me conscription-service in the Norwegian infantry, and have worked as a store manager.
So I'm a bit aware of things like this).
Gary wasn't that clear, regarding how and when, I was going to hear, from the Jobcentre, next time.
I wanted to know how I should go forward.
But Gary couldn't even say, if I was going to get a letter, in the post, from JCP, or not.
So this was poor customer-service, I think.
How should I go forward now, I was wondering.
The Jobcentre have around five times, the last months, stopped my claim, by mistake.
And then you have punished me, for _yours_ mistakes.
And you
haven't paid me jobseekers-allowance, for a random number of weeks, (it
seems), to do with these mistakes you've done, when you stopped my
claim.
Even if I've every time this has happend, has ASAP explained to you, that my claim hasn't really ended.
Then you at JCP should have cleaned up your mistake.
But no, you just tell me my claim has ended.
I have to file a rapid reclaim.
No cleaning up here.
No appologizes for that you've done mistakes.
But you make me almost starve to death, (by stopping my allowance, for a
month or more, at a time), instead of cleaning up your mistakes.
This
reminds me, about something, that my Assistant Manager Kjetil
Prestegarden once said, (when I was Store Manager, at Rimi Kalbakken, in
Oslo, where I worked in 2000 and 2001).
It's ok to make mistakes Prestegarden said.
But not _only_ mistakes.
I could say the same, I think.
The Jobcentre is only making mistakes.
Also when you say I've sent harrassing e-mail, to your staff, Sarah Bamber.
I haven't done this at all.
But you wont realize this.
And also make more mistakes, like banning me from my five closest jobcentres.
And when I go to Edge Hill or Williamsson Square Jobcentre.
Then the staff there mess with me.
They
don't like the route I've walked there, (a staff at Edge Hill said, he
said I would have had to walk past Williamsson Sq Jobcentre, to get to
Edge Hill Jobcentre, from Walton. But that's a lie. It's possible to
walk from Walton to Edge Hill Jobcentre without walking past Williamsson
Sq. jobcentre. So this was just a provocation, I think, from John or
Jimmy, at Edge Hill Jobcentre).
Mistakes upon mistakes upon mistakes.
And when are you going to send me the money you owe me?
You owe me almost £900 in missing jobseeking allowance-payments, since January.
31/1 to 21/2.
8/3 to 30/3.
23/5 to 9/6.
20/6 to 3/7.
I was never sanctioned, in any way, when I worked for twelve years, in Rimi/ICA, in Norway, from 1992 to 2004.
So how come I get all these missing payments, from the Jobcentre, this year?
The answer is, that I'm being messed with, in an organised way, it seems to me, by some e.g. underworld, at the Jobcentre.
So this I wanted to complain about.
If you do a mistake, try to clean it up, as soon as possible.
That
is something I tried to have, in the back of my mind, when I worked as a
retail-manager, at Rimi/ICA, for around ten years, from 1994 to 2004.
Maybe the Jobcentre should think a bit like that themselves, and
stop being so arrogant and descending, (if I may say, a bit moderated
version, of what I think).
Thanks in advance for the fast cleaning-up, of all of these your mistakes, mentioned above.
---------- Forwarded message ---------- From: Erik Ribsskog < eribsskog@gmail.com> Date: Fri, Jul 18, 2014 at 9:53 PM Subject:
Fwd: Update/Fwd: Complaint to Jane Finn, Manager Birkenhead Benefit
Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your Email
Enquiry <<#22175-394099#>>
To: CONTACT-US < CONTACT-US@dwp.gsi.gov.uk> Cc: Contact-Us < Contact-Us@jobcentreplus.gsi.gov.uk>, DWP ICE gateway team < ice@dwp.gsi.gov.uk>, Henrik Wedell-Wedellsborg < ww@bruunhjejle.dk>, "emb.london" < emb.london@mfa.no>, HRW UK < hrwuk@hrw.org>, amnestyis < amnestyis@amnesty.org>, Politikk Høyre < politikk@hoyre.no>, Phso Enquiries < phso.enquiries@ombudsman.org.uk>, post < post@mfa.no>, Akademikerforbundet < post@akademikerforbundet.no>, LHT Customer Service < csc@lht.co.uk>, Bjørn Ribsskog < bribsskog@gmail.com>, she < she@topdanmark.dk>, "hv-02.kontakt" < hv-02.kontakt@mil.no>, "anne-kathrine.skodvin" < anne-kathrine.skodvin@ica.no> , post < post@spesialenheten.no>, " EUteam@amnesty.org" < EUteam@amnesty.org>, " SCT@amnesty.org.uk" < sct@amnesty.org.uk>, hofmarskallatet < hofmarskallatet@kongehuset.dk>, Liverpool Direct < liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad < vpv.kontakt@mil.no>, post < post@slottet.no>, Runcorn Office < runcornoffice@taroe.org>, Info < info@tpas.org.uk>, Benefits Service < benefits.service@liverpooldirectlimited.co.uk>, " steve.rotheram.mp" < steve.rotheram.mp@parliament.uk>, LO Postkasse LO < lo@lo.no>, rcjchancery.judgeslisting@hmcts.gsi.gov.uk, " president@ansa.no" < president@ansa.no>, Google Press < press@google.com>, post@canica.no, kelo02@handelsbanken.co.uk
today I got a text-message from you.
You say I've ended my claim.
Have you gone insane?
I've almost starved to death, twice this year.
First in May and then in July.
Since you stop my allowance all the time.
And now this.
(I also almost starved to death once last year.
You haven't sent me my money, that I should have gotten last week.
And I haven't eaten properly, the last days, and don't feel very strong.
And now this).
You have also invented that I send harassing e-mails to your staff.
And now this.
You've also taken me to court and banned me from my five closest jobcentres.
And now this.
You've also refused to speak with me, at your other jobcentres.
And informing me there, that I need to be seen in a 'screened room'.
(A room with a screen?).
And now this.
You've also told me you don't have capasity to let me register at Edge Hill Jobcentre.
And now this.
Plus plus.
It's like people should just kill themselves if they become unemployed, I think.
With these horrible people working at JCP/DWP.
Erik Ribsskog
Hi,
I've now checked up on the dates, regarding the missing jobseekers allowance-cases.
The missing payments, are for the days:
31/1 to 21/2.
8/3 to 30/3.
23/5 to 9/6.
And 20/6 to 3/7.
The first of these cases is with ICE now.
But I was wondering if you could please update me regarding when I'm
going to receive the Jobseekers Allowance, for the dates 8/3 to 30/3,
23/5 to 9/6 and 20/6 to 3/7.
Thanks in advance for any help with this!
Best regards,
Erik Ribsskog
Hi,
I'm refering to your letter from 4/7, which I received in the post, a few days ago.
(Which I attach a scanned copy of).
You
write that: 'We have also decided that you have not shown good cause
for the delay in making your claim from 23 May 2014 to 9 June 2014'.
But, like I explain in the forwarded e-mail.
What happened, was that someone impersonated me, and said I'd gotten a job, with Packagaing Europe, again.
But
that was just a case of criminal impersonation, like I informed you
ASAP, when I heard about this fraud, from the Liverpool City Council, on
27/5.
So how can you say that there has been a delay.
When I informed you as soon as possible.
I
think it's strange that you stopped my claim, when I informed you, that
this was just someone impersonating me, (like I think Packaging Europe
should be able to confirm).
And now you say I have delayed making my new claim.
When I didn't really stop my old claim.
(It was a hoax by a group of scum-bags, like they say, in the papers).
So I want you to please send me the missing jobseekers allowance, from the days 23/5 to 9/6.
Also, I haven't gotten the jobseekers allowance from 31/1 to 21/2, (this case is with ICE).
And
not from 6/3 to around 28/3, (this case should be with the
Jobcentre/DWP, but I haven't heard anything about this case, in months).
And also, I haven't gotten the jobseekers allowance, from 20/6 to
3/7, (I should have gotten this payment, on Tuesday last week, on 8/7,
that's almost a week delayed now).
Also, JCP is taking me to court for having sent harassment e-mails to one of your staffs work-email-address.
(I'm not sure if that would have been a crime since it's to someones work e-mail address).
But anyway, I haven't sent these e-mails.
They are also hoax-e-mails, sent by a group of scumbags, (like you say here in the UK).
Like the 'funny' one about Packaging Europe, from May.
I'm not sure when JCP are going to realize this.
Or if you just pretend you don't understand this.
As a complaint and update.
Erik Ribsskog
---------- Forwarded message ---------- From: Erik Ribsskog < eribsskog@gmail.com>
Date: Tue, May 27, 2014 at 3:45 PM Subject: More impersonation-emails/Fwd: Your Email Enquiry <<#22175-394099#>> To: Colin Simber < colin.simber@linskills.co.uk>
Cc: Mervyn Pilley < enquiries@businessmanagement.org.uk>, Henrik Wedell-Wedellsborg < ww@bruunhjejle.dk>, "emb.london" < emb.london@mfa.no>, HRW UK < hrwuk@hrw.org>, amnestyis < amnestyis@amnesty.org>, Politikk Høyre < politikk@hoyre.no>, Phso Enquiries < phso.enquiries@ombudsman.org.uk>, post < post@mfa.no>, Akademikerforbundet < post@akademikerforbundet.no>, LHT Customer Service < csc@lht.co.uk>, Pia Ribsskog < pia@nfunorge.org>, Bjørn Ribsskog < bribsskog@gmail.com>, she < she@topdanmark.dk>, "hv-02.kontakt" < hv-02.kontakt@mil.no>, "anne-kathrine.skodvin" < anne-kathrine.skodvin@ica.no> , post < post@spesialenheten.no>, " EUteam@amnesty.org" < EUteam@amnesty.org>, " SCT@amnesty.org.uk" < sct@amnesty.org.uk>, hofmarskallatet@kongehuset.dk, Liverpool Direct < liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad < vpv.kontakt@mil.no>, post@slottet.no, Runcorn Office < runcornoffice@taroe.org>, Lars Aasen < lbf@lbf.no>, Info < info@tpas.org.uk>, Benefits Service < benefits.service@liverpooldirectlimited.co.uk>, " steve.rotheram.mp" < steve.rotheram.mp@parliament.uk>, LO Postkasse LO < lo@lo.no>, rcjchancery.judgeslisting@hmcts.gsi.gov.uk, CONTACT-US < CONTACT-US@dwp.gsi.gov.uk>, Contact-Us < Contact-Us@jobcentreplus.gsi.gov.uk>
Hi,
now
someone have written an e-mail to Liverpool City Council, in my name,
(it sems, from an e-mail I got from Liverpool Direct today).
And someone impersonating me, have told the Jobcentre I'm no longer unemployed.
But I haven't worked for Packaging Europe since 2008.
And that job never paid £470 a week.
It didn't even pay that in a month, (if I remember it right).
So this is like something from some 'comedians', (or terrorists), who are doing terror and monitoring me.
Something like that.
Best regards,
Erik Ribsskog
Your email reference number is: 394099
Dear Erik
Thank you for your e-mail about starting a job.
Unfortunately,
we cannot help you with this matter because is does not come within the
remit of Liverpool City Council. May we suggest you contact:
Department of Works and Pensions as you will need to stop your Job Seekers Allowance.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
Kind regards
Joanne
Liverpool Direct Limited
P Please consider the environment before printing this e-mail. Thank you
Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.
--- Original Message --- From: Erik Ribsskog < eribsskog@gmail.com> Received: 23/05/14 14:32:58 o'clock UTC
To: < contact-us@dwp.gsi.gov.uk>, < contact-us@jobcentreplus.gsi.gov.uk>
CC:< liverpool.direct@liverpool.gov.uk>, < benefits.service@liverpooldirectlimited.co.uk>
Subject: Update Hi I just thought that I should update you, that I got a job today, working from home for Packaging Europe. (I also worked for them, some years ago) I earn 470 pounds a week, and have started, in the new job, today.
Just an update, since I have received jobseekers allowance, until now. Regards Erik Ribsskog ______________________________ ______________________________ __________ This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
______________________________ ______________________________ __________
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