Erik Ribsskog <eribsskog@gmail.com>
[Displate] Pending request: Klage/Fwd: Find Posters That Tell Your Story
Erik Ribsskog <eribsskog@gmail.com> 1. desember 2021 kl. 09:59
Til: support@displate.com
Kopi: juridisk <juridisk@datatilsynet.no>, "inger.lise.blyverket" <inger.lise.blyverket@forbrukerradet.no>, tr@forbrukertilsynet.no, post <post@finkn.no>, sfovpost@statsforvalteren.no, abuse@telia.com, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, postkasse@datatilsynet.no
Hi,
like I wrote in my email from 27/10, I want the Managing Director to have a look at this.
(I want to know the name of the internet-troll, who has written/ordered this, in my name.
And I want to know what you plan to do, to avoid that something like this happens again).
Erik Ribsskog
man. 2. aug. 2021 kl. 13:05 skrev Displate Client Experience Team <support@displate.com>:
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Displate Client Experience Team (Displate)
Aug 2, 2021, 13:05 GMT+2
Hello Erik,
Thank you for your message.
As per our previous messages, we would like to kindly inform you that there are no orders in our system placed under your email address. Hence, your data has not been used to make an unauthorized purchase on our website.
Also, as we already mentioned the message you provided us with is sent to new users who create an account on our website. Therefore, we suspect that the email address provided must have been mistyped, hence the notification was sent to you.
Please note that while making a purchase on our website, the data of our customers is secured as payments on our website are encrypted. You can read more about our SSL certificate by clicking the LOCK icon to the left of our URL Displate.com. Moreover, all payments are protected by Norton. Also, we have the certificate of security and the encryption, which protect your data.
However, while providing the details, such as email address to create a new user account on our website, we rely only on our users who enter all the data manually and it may happen that the mistyped email can be in fact someone else's genuine email address, as it may have been in your case.
Considering the above, could you please let us know if you did not create an account on the displate.com website?
Thank you in advance.
Have a nice day.
Best regards,
Arkadiusz Romański
Senior Client Service Agent
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www.displate.com
Erik Ribsskog
Aug 1, 2021, 22:08 GMT+2
This is a follow-up to your previous request #500323 "Re: [Displate] Re: Re: [Dis..."
Hi,
like I wrote in my last email, I want a superior to have a look at this.
I can't see that this has happened.
So that I have to complain up.
Please escalate this to a superior now.
(I want to know the name of the internet-troll, who has written/ordered this, in my name.
And I want to know, how you plan to improve, to avoid that something like this happens again).
Erik Ribsskog
fre. 14. mai 2021 kl. 12:27 skrev Displate Client Experience Team <support@displate.com>:
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