Jeg sendte en klage på RBS

Erik Ribsskog <eribsskog@gmail.com>

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Complaint about messing with bank-account

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Erik Ribsskog <eribsskog@gmail.com>	Sat, Dec 18, 2010 at 3:55 AM
To: Ross.McDonald@rbs.co.uk
Hi, RBS have been messing with my bank account. Please explain and give 'US-style' compensation. Erik Ribsskog PS. Here is more about this: Complaint about billing : Sales - jms Added 17. desember 2010 23:29 Hello, Thank you for contacting One.com! I am sorry to hear about the matter. I suggest you contact your bank regarding this case. Should you have any questions or clarifications, please feel free to revert to this email. Best Regards ---------------------------------- One.com Web-site: http://www.one.com --------------------------------- Complaint about billing : Erik Ribsskog Added 17. desember 2010 19:25 Hi, this complaint isn't about a double-charge. It's about that someone has been messing with my bank-account. Is this maybe rather an RBS-complaint, you think? Erik Ribsskog Complaint about billing : Sales - jh Added 17. desember 2010 10:33 Dear Erik Ribsskog, Thank you for contacting One.com Sales. Kindly provide us a copy of your bank statement reflecting the double-charge so we can forward it to our Accounts Team for further verification. Best Regards ---------------------------------- One.com Web-site: http://www.one.com --------------------------------- Complaint about billing : Erik Ribsskog Added 17. desember 2010 08:38 unknown.txt (as text) onelogo.gif Hi, I almost lost control on my bank account now. Because you first charged me £10.58 about a week ago. And earlier this week, this charge wasn't on my online banking. And now, I see that you've charged me again, yesterday, with the same amount, £10.58, which you first charged, then withdrew, and now re-charged. Could you please explain to me what's going on, because people can't have companies charging and withdrawing charges and re-charging all the time. Things like this makes people lose control on their economy, especially if they are unemployed, like I am at the moment. So this I wanted to complain about. Looking forward to hear about you explaination, especially since my grandmother, Ingeborg Ribsskog, was from Denmark, which I also think One.com is, if I'm not mistaking. Regards, Erik Ribsskog PS. This was ordered on 10/12, that's six days before the re-charge. This amount has appeared, dis-appered, and re-appeared on my internet banking. What has been going on? Here's more about this: * sales@uk.one.com <sales@uk.one.com> * * Fri, Dec 10, 2010 at 1:09 AM * To: eribsskog@gmail.com [image: www.one.com] Kjære Erik Ribsskog Velkommen til One.com og takk for at du valgte One.com som din internettleverandør for domenet johncons-shop.co.uk. Vi vil opprette ditt webområde innen 24 timer og vil da sende deg dine koder og informasjon om ditt nye webområde. Link til faktura: http://www.one.com/invoice.do?ocode=QHjOAEONfzJqiqcT Ordredetaljer: Dato: 10.12.10 Ditt ordrenummer er: 1960083 Du har bestilt følgende:PrisWebhotell Small a 12 måneder10,80- Rabatt - Webhotell Small-10,80Årlig domeneavgift (.co.uk)6,00- Avslag - Årlig domeneavgift (.co.uk)-6,00Opprettelse9,00+17,5% mva.1,58Totalt i GBP:10,58 Fakturaadresse: Navn:ERIK RIBSSKOGEvt. firma:Land:UNITED KINGDOMAdresse 1:FLAT 3, 5 LEATHER LANEAdresse 2:Postnr. + by:L2 2AE LIVERPOOLTelefon:1512363298Mobilnummer:(sensurert av johncons-blogg) Support hele døgnet, alle ukens dager Hvis du har spørsmål kan du chatte med One.coms it-support hele døgnet, alle ukens dager. Klikk på "Live Help"-ikonet på www.one.com og få svar på dine spørsmål med én gang. Vi takker for din bestilling. Med vennlig hilsen One.com 1 Ropemaker Street London, EC2Y 9HT UK Faks nr. +44 (0) 208 895 4001 PS 2. Here's from my internet banking: 16 Dec 2010Debit Card Transaction-£10.58

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