Erik Ribsskog <eribsskog@gmail.com>
[PACS-10526805] Klage/Fwd: Playasia Order #44420013 still waiting for paymen - Ref: 44420013
Erik Ribsskog <eribsskog@gmail.com> 8. desember 2020 kl. 16:21
Til: Play-Asia Customer Service <enquiry@play-asia.com>
Kopi: juridisk <juridisk@datatilsynet.no>, elh@forbrukertilsynet.no, fmovpost <fmovpost@fylkesmannen.no>, inger.lise.blyverket@forbrukerradet.no, post <post@finkn.no>, kathleen.mateo@play-asia.com, abuse@telia.com, cs@play-asia.com
Hi,
I think you should just let Mateo reply then.
Instead of drowning me with nonsense emails from a hundred different case-workers/staff.
My mother used to say in the 70's that stuff made in Hong Kong was rubbish.
And it seems your still rubbish.
You have no idea about how to organise a company it seems.
You should inform me about who the troll is instead of doing lots of 'moron stuff'.
Erik Ribsskog
ons. 4. nov. 2020 kl. 06:00 skrev Play-Asia Customer Service <enquiry@play-asia.com>:
Dear Customer,
Thank you for reaching back to us.
Upon checking, Ms. Maria Kathleen Mateo already sent you an email regarding
your concern. We kindly ask your cooperation to check for confirmation. If
you have other questions and concerns, feel free to email us back and we
will be happy to assist you.
Thank you for your support.
Best regards,
Ehdmel F. Jueves
Playasia Customer Service Representative
Email: cs@play-asia.com
Telephone: +85231450013
__________________________________________________________
Leave us a review: www.trustpilot.com/review/www.play-asia.com
For latest deals, offers and pre-releases visit us at www.play-asia.com
Follow us on social:
FB: www.facebook.com/playasia
TW: www.twitter.com/playasia
IG: www.instagram.com/playasia
Was this e-mail helpful?
https://www.play-asia.com/41/7469mj9-773c52n
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Original Message from 2020-11-04 07:15:05 HKT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Hi,
I've earlier been corresponding with Maria Kathleen Mateo, (Playasia
Customer Service Manager), about this problem.
I don't understand why different case-workers reply every time.
I've now been in contact with more than ten Play Asia staff, about this.
This is ridiculous, I think.
Please send this to the mentioned Customer Service Manager now.
(I want to know the name of the troll who's ordering 'shit' in my name.
And I want to know which better routines that you're going to start with,
to avoid that this problem happens again, to other people/citizens).
Erik Ribsskog
tor. 8. okt. 2020 kl. 10:07 skrev Play-Asia Customer Service <
enquiry@play-asia.com>:
> Dear Customer,
>
> Thank you for reaching out to us.
>
> We apologize for the inconvenience this may have caused you. Allow me
to
> escalate your email to our upper management to provide you with further
> assistance on your concern. For now, your time and patience are greatly
> appreciated.
>
> Should you have other questions or concerns, feel free to send us an
> and we will be glad to assist you.
>
> Thank you for choosing Playasia.
>
> Best regards,
>
> Paolo Valderama
> Playasia Customer Service Representative
> Email: cs@play-asia.com
> Telephone: +85231450013
> __________________________________________________________
> Leave us a review: www.trustpilot.com/review/www.play-asia.com
> For latest deals, offers and pre-releases visit us at www.play-asia.com
>
> Follow us on social:
> FB: www.facebook.com/playasia
> TW: www.twitter.com/playasia
> IG: www.instagram.com/playasia
>
> Was this e-mail helpful?
> https://www.play-asia.com/41/7468mwh-773c52n
>
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> Original Message from 2020-10-08 00:51:04 HKT
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> Hi,
>
>
> I think you should just escalate this to a superior.
>
>
> You don't need to write about your own opinion as well.
>
>
> You should just let your superior reply about this.
>
>
> You don't mention the name of the superior that you have escalated this
> to.
>
>
> So is this a joke, I'm wondering.
>
>
> I now want to get a reply from a superior.
>
>
> (Like I wrote to your colleague Robin Dela Cruz yesterday).
>
>
> I want to know the name of the trolls, who have ordered stuff, in my
name.
>
>
> And I want to know which better routines that you're going to start
with,
>
> so that this doesn't happen again, to other people/citizens.
>
>
> Erik Ribsskog
>
>
>
> man. 14. sep. 2020 kl. 23:39 skrev Play-Asia Customer Service <
>
> enquiry@play-asia.com>:
>
>
> > Dear Erik,
>
> >
>
> > I understand where you're coming from. I'm sorry about what happened.
>
> >
>
> > However, I regret to inform you that we're unable to provide if who is
> the
>
> > person behind the identity theft. The only information that I can
> provide
>
> > is this account was created last July 27, 2020, under the email
address
>
> > that you're using right now.
>
> >
>
> > Not to worry, as I've already escalated this issue with our Upper
>
> > management. Rest assured that as soon as they read this email they
will
>
> > contact you for further assistance and information. In the meantime,
we
> are
>
> > asking for more of your patience and kind understanding.
>
> >
>
> > Should you have any questions or concerns, feel free to send us an
>
> > and we will be glad to assist you.
>
> >
>
> > We thank you for your kind understanding and for your trust in
Playasia
>
> > Erik.
>
> >
>
> > Best regards,
>
> >
>
> > Michelle Ann Ansale
>
> > Playasia Customer Service Representative
>
> > Email: cs@play-asia.com
>
> > Telephone: +85231450013
>
> > __________________________________________________________
>
> > Leave us a review: www.trustpilot.com/review/www.play-asia.com
>
> > For latest deals, offers and pre-releases visit us at
www.play-asia.com
>
> >
>
> > Follow us on social:
>
> > FB: www.facebook.com/playasia
>
> > TW: www.twitter.com/playasia
>
> > IG: www.instagram.com/playasia
>
> >
>
> > Was this e-mail helpful?
>
> > https://www.play-asia.com/41/7467pkx-773c52n
>
> >
>
> > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>
> > Original Message from 2020-09-14 18:36:03 HKT
>
> > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>
> > Hi,
>
> >
>
> >
>
> > I want you to please inform me who the trolls are, who has ordered
these
>
> >
>
> > products, in my name.
>
> >
>
> >
>
> > And I also want you to please inform me about which better routines
that
>
> >
>
> > you are going to start with, so that this problem doesn't happen
again,
> to
>
> >
>
> > other people.
>
> >
>
> >
>
> > You go on about a password to an account.
>
> >
>
> >
>
> > Do I have to explain again that I haven't registered an account with
> you?
>
> >
>
> >
>
> > Your writings smells a bit fishy, I think.
>
> >
>
> >
>
> > Please escalate this to a superior.
>
> >
>
> >
>
> > Erik Ribsskog
>
> >
>
> >
>
> >
>
> > fre. 14. aug. 2020 kl. 18:16 skrev Play-Asia Customer Service <
>
> >
>
> > enquiry@play-asia.com>:
>
> >
>
> >
>
> > > Dear Erik,
>
> >
>
> > >
>
> >
>
> > > Thank you for bringing this to our attention and we are sorry to
hear
>
> > that
>
> >
>
> > > you've been a victim of identity theft. Please do not worry, this
>
> > purchase
>
> >
>
> > > has been canceled already. Also, your account has been put on
> monitored
>
> > so
>
> >
>
> > > no orders will be processed in the future. If it would help, we
> suggest
>
> >
>
> > > updating your password to avoid your account from being compromised.
>
> >
>
> > >
>
> >
>
> > > If there is anything else, we are just an email away.
>
> >
>
> > >
>
> >
>
> > > Best regards,
>
> >
>
> > >
>
> >
>
> > > Ann Legaspi
>
> >
>
> > > Playasia Customer Service Representative
>
> >
>
> > > Email: cs@play-asia.com
>
> >
>
> > > Telephone: +85231450013
>
> >
>
> > > __________________________________________________________
>
> >
>
> > > Leave us a review: www.trustpilot.com/review/www.play-asia.com
>
> >
>
> > > For latest deals, offers and pre-releases visit us at
> www.play-asia.com
>
> >
>
> > >
>
> >
>
> > > Follow us on social:
>
> >
>
> > > FB: www.facebook.com/playasia
>
> >
>
> > > TW: www.twitter.com/playasia
>
> >
>
> > > IG: www.instagram.com/playasia
>
> >
>
> > >
>
> >
>
> > > Was this e-mail helpful?
>
> >
>
> > > https://www.play-asia.com/41/7466dwh-773c52n
>
> >
>
> > >
>
> >
>
> > > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>
> >
>
> > > Original Message from 2020-08-14 19:33:05 HKT
>
> >
>
> > > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>
> >
>
> > > Hei,
>
> >
>
> > >
>
> >
>
> > >
>
> >
>
> > > dette er trakassering som følge av identitetstyveri, (virker det
> som).
>
> >
>
> > >
Innlegg
