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Eksempel på trussel fra politiet i England
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[skjul]
1 Eksempel på trussel fra politiet i England
2 Klage til treningsstudio
3 Det kan virke som om flere tror det er noe 'tull' med politiet i England
4 Tull med generell e-post adresse for politiet i England
5 E-post jeg sendte etter møte 8. november 2007, på Walton Lane politistasjon
6 Svar-epost fra Rachel Coyne hos Walton Lane politiet
[rediger] Eksempel på trussel fra politiet i England
Her ser vi hvordan politiet i Liverpool, utdeler trussler, slik jeg ser det i hvertfall, om at de skal fjerne diverse eiendeler på folk osv.
Sånn ser i hvertfall jeg det, i sammenheng med en episode, som skjedde noen få måneder senere på et Liverpool City Council-drevet treningsstudio i byen.
For engelskmenn skjønner at 'Erik' er det samme navnet som 'Eric'.
De har hatt fotballspillere som Erik Torstvedt, og Eric Cantona osv., så dette er sånn de vet.
Det er ikke sånn at Norge ligger på andre sida av jorda, Norge er et naboland til Storbritannia.
[rediger] Klage til treningsstudio
Her er klagen som ble sendt til treningsstudioet:
From: eribsskog@gmail.com Erik Ribsskog To: Richard.Little@liverpool.gov.uk Date: Thu, 12 Jul 2007 05:06:15 +0100 Subject: Complaint
Hi,
I'm refering to phone-call last week (4/7). I know I said I'd send this e-mail no later than Wednesday, but I didn't get to start on it untill late on Wednesday, so it's probably going to be Thursday untill I get to actually send the e-mail, so sorry about that!
Problems with washing women/girls in the mens changing-room during opening
hours:*
The first thing I wondered about, was regarding the problems described in the e-mail I sent to Linda Lennon on 8/6, about the washing girl/women in the mens changing-room.
I'll copy the text from that e-mail into this e-mail, since I have some questions regarding that episode:
to linda.lennon@liverpool.gov.uk date Jun 8, 2007 10:58 PM subject Fwd:
Statement mailed-by gmail.com Hi,
I just got back from the gym, it closed at 9 pm.
I just had to eat a bit and relax a bit after the work-out, or else I would have sent the email at once.
Because what I'm wondering about with the gym, is:
Is it really right that there should be female washing-staf in the mens wardrobe at 8.45 pm, when the gym closes at 9pm?
This happened again today, and it has also happened once before.
I used to workout a bit when I lived in Oslo and Sunderland as well, but they never used to start washing the wardrobe until after the closing hours.
So I think that since the gym is run by the Council, I think that they shouldn't have the washing-routines that includes female staff starting to wash in the
mens wardrobe as early as 8.45 pm.
I think they should wait until after closing-hours to wash the mens wardrobe, and that if they have to wash, then they could maybe instead wash the machines in the gym or something else before the gym is closed.
When I went into the mens wardrobe at 8.45 pm then there was a female washing staff washing there, about 40 years maybe with dark hair.
I think she was talking with a colleague in there, it was probably the other washing- woman.
I was working out on the tread-mill by the reception untill a bit before 8.45 pm, and then I saw the washing-staff walking around in the reception-area at around 8.40 pm.
And one of the washing-staff looked quite young, maybe 16-17 years.
I think it must have been her that the washing-woman with dark hair spoke with in the mens wardrobe at 8.45.
I don't think there should be that young female washing staff in the mens wardrobe at 8.45, when the gym closes at 9.00pm.
It has happened once earlier as well that there were female washing staff in the mens wardrobe at around 8.45, and I just think that this isnt right.
I think that both the staff in the gym and the washing staff should understand by themselves that the female washing staff shouldnt start to wash in the mens wardrobe untill after the closing hours at 9 pm, so thats why I havent complained about this to the staff in the gym or the washing staff.
I think that it should be unecessary for me to tell this to them, I think they should have understood this by themselves.
And Im not really sure whos in charge there in the evenings eighter.
There has also been other incidents at the gym that I have thought to complain about, but I havent untill now.
But with the washing-staff in the mens wardrobe again today at 8.45 pm, was a bit like the final drop, so since Im not really sure whos in charge there in the evening I thought that I could send you an email about this.
And also since one of the washing women was so young, it makes me a bit worried about whats going on in the gym, when they put a washing woman/ girl that looked like she was maybe 16 or 17 in the mens wardrobe at 8.45pm, so therefore I thought I should really just write the email now, because that this is a bit unacceptable for a gym thats run by the Council.
I know its a bit late to send emails at this hour, but it thought that since I think that this way of organising the washing-routines in the gym is a bit unaceptable, I thought that if I sent the email about this right after I got back from the gym, then there would be less possibilites that eg. someone could say that I must have mistaken the time etc, since now its just a quite short time since I left the gym, so I reckoned that its best to send it right away, while I still have the details at mind so to speak.
So I hope that this is alright!
Sorry that I send the email this late.
Regards,
Erik Ribsskog
- Show quoted text -
--------------------------------------------------------------------------------
Forwarded message ----------
From: Erik Ribsskog
Hi,
I refer to the phone-call earlier today, and send the statement from the bank about the duplicate payment with the direct-debit.
Pleare just contact me if there is anything else I should have remembered.
Hope that this is alright!
Regards,
Erik Ribsskog
So my questions regarding this is:
1. How come that there are washing women/girls in the mens changing-room at 8.45 pm, when the gym closes at 9 pm?
2. Is the gym going to change its washing-routine, so that the washing women/girls dont start to wash the mens changing-room untill after the gym is closed. (Because like I explained in the e-mail to Linda Lennon, this with the washing women in the mens changing-room has also happened earlier at the Millenium gym, but I've never seen it in other gyms).
Problems with direct-debit processing errors/duplicate payments:*
Also, I have been in contact with Lesley Southern, about some problems regarding processing errors/duplicate direct debits from the gym.
I explained to him that I would also bring up some the issues regarding this with you, so I think its alright if I also copy the contents of that e-mail:
from
Erik Ribsskog
hide details
Jul 10 (2 days ago)
to
"Southern, Lesley"
date
Jul 10, 2007 6:18 PM
subject
Re: Earlier e-mails
mailed-by
gmail.com
Hi,
thank you very much for your answer.
I think it was very fine that you had the time to answer me, and I also think that it was very fine that you have taken off my arrears due to the amount of time/inconvinience I have had due to this.
But since there were still some things I was wondering about, I thought I could try to send you an enquiery about this, to try to maybe found out about this.
I've written an explanation below, as comments on your e-mail, since I thought it was easier to explain/answer this way.
To summarize my questions:
1. Shouldn't the gym have asked me first if they wanted to withdraw an extra payment (that they had no mandate for) from my account in June?
2. How come that there were still two payment-requests from the gym waiting to be withdrawn from my account on 27/6, when firstly, the gym only have a mandate to withdraw one monthly payment from my account. Secondly, I had agreed with the staff at the gym, that I would pay the arrears when I recieved the swith-bonus from the bank. And thirdly, I had sent Linda Lennon, Administration Manager at the Council an e-mail about this problem on 8/6, with a copy of the statement from the bank, showing that there was a problem with the gym charging me duplicate payments from my account for the month of June?
3. How come that the gym still wanted to withdraw a (duplicate) payment from my account for the month of July, when the gym was closed for refurbishment for six weeks from 25/6?
I'm also going to contact the Duty Officer at the gym regarding why the gyms members weren't informed about the six weeks closure of the gym and more. So it might be that I'll also ask him about some of the same questions. (Like about why the gym still wanted to charge me even if they were going to be closed etc.)
I hope you have the time to answer me about this questions, since I thought some of these things were a bit strange, so it would be nice to be informed about this.
So I hope that you bear over with me if I'm asking many questions!
Thank you very much in advance!
Yours sincerely,
Erik Ribsskog
On 7/3/07, Southern, Lesley
> Erik > > Your enquiry regarding your direct debit payments has been passed onto > myself for further investigation. > > Unfortunately we cannot refund a payment to a member that has outstanding > arrears, this is for audit purposes as we are required to provide details of > all miscellaneous payments made to our members. > > The action we have taken to date is to take your 1 month overpayment as > your cancellation fee (which is normally 2 months) and we have taken your > arrears off your membership record for the inconvenience caused as a result > of the error. > - Regarding the overpayment, it wasn't actually an overpayment, because when the bank saw that it had been a process error/duplicate payment from the gym, then they transferred the duplicate payment back as a 'interbranch payment' on 6/6.
(Secondly, I think that I shouldn't recieve a cancellation fee, when the gym suddently closes for 6 weeks for refurbishment. I think that then the gym should have first sent its members a letter about this, put up a poster at the gym about this, and also not charged its members for the month that they are closed, but I have to contact the Duty Officer at the gym about something else, so I'll bring this up with him.)
> I have checked the Direct Debit report and it seems that the overpayment > dates back to a missed January payment which has been allocated to your > account on 30 th May. I will need to speak to our Direct Debit team to > determine why a payment for January has been included in June's Direct Debit > report. > I've been speaking with the staff (including the Manager) at the gym several times about the arrears, and we agreed that I would pay the arrears later, when I recieved some money I was expecting (a switch-bonus from the bank).
This was agreed with Craig at the gym, when we set up the direct-debit agreement in May.
I spoke with Craig about this on 1/6 as well, since I hadn't recieved the switch-bonus yet, and then I was informed that the arrear was £70.50, and we agreed that I would pay this when I recieved the money from the bank.
So my point is, that they should have told me first if they wanted to withdraw an extra payment from my account on 1/6, so that I could have planned this in advance.
Also, this (RBS) bank account was set up in May, so I don't really understand how a missed direct-debit payment to my old (Barclays) account in Januray, could suddently appear on my RBS-account in June?
It seems a bit strange to me that this could happen, when I also had agreed several times with the staff at the gym (in the month of March and then monthly), that I would pay the running bills, and that I'd pay the arrears when I recieved the switch-bonus from RBS.
Also I had been told by the staff at the gym, that there was no hurry at all with the arrears, as long as I paid the running bills.
- Also the bank told me when I called them in the beginning of June, that the gym wasn't allowed to withdraw more than one payment a month from my account, since they only had one mandate.
- Also, when I called the gym on 26/6, to ask if they were open on 26/6, (since they were closed for no apparent reason on 25/6), then I was told that the gym was closed for refurbishment for six weeks.
I then thought that it wasn't right that the gym should charge me for the month of July, when they were closed. (I also thought they should have informed the members about the six weeks closure). So due to this, I called my bank (the RBS customer-support line) on 27/6 to cancel the direct-debit.
I was then told that there were still two direct-debits from the gym on my account, both with the same, reference-number (LIFE 800 1561).
- So I was wondering, how come that there were still two payment-requests from the gym waiting to be withdrawn on my account on 27/6, when firstly, the gym only have a mandate to withdraw one monthly payment from my account. Secondly, I had agreed with the staff at the gym, that I would pay the arrears when I recieved the swith-bonus from the bank, and thirdly, I had sent Linda Lennon, Administration Manager at the Council an e-mail about this problem on 8/6, with a copy of the statement from the bank, showing that there was a problem with the gym charging me duplicate payments from my account?
> > Your account has now been set to expired and no payment was requested in > July. >
Well, there were actually two payments requested in July (see above So my questions regarding this is:
3. Shouldn't the gym have asked me first if they wanted to withdraw an
extra payment (that they had no mandate for) from my account in June?
4. How come that there were still two payment-requests from the gym waiting to be withdrawn from my account on 27/6, when firstly, the gym only have a mandate to withdraw one monthly payment from my account. Secondly, I had agreed with the staff at the gym, that I would pay the arrears when I recieved the swith-bonus from the bank. And thirdly, I had sent Linda Lennon, Administration Manager at the Council an e-mail about this problem on 8/6, with a copy of the statement from the bank, showing that there was a problem with the gym charging me duplicate payments from my account for the month of June?
Problems around the closure of the gym for six weeks from 25/6 due to
refurbishment:*
5. How come that the gym still wanted to withdraw a (duplicate) payment from my account for the month of July, when the gym was closed for refurbishment for six weeks from 25/6?
6. How come that there were no letters sent to the members of the gym regarding the closure of the gym for six weeks from 25/6 due to refurbishment?
7. How come that there were no poster in the gym informing the users of the gym that the gym would be closed for six weeks from 25/6 due to refurbishment?
8. How come that there was only a makeshift sign on the entrance-door to the millenium- building saying 'gym closed', and nothing more when I went there to work out on the evening on 25/6. (Shouldn't it have been a proper sign, with information about why the gym was closed, how long the gym was closed for, and not just some makeshift
sign written with an ink-marker)?
9. How come that there were no information about the fact that the gym was closed, when I went on the lifestyles website:
( www.liverpool.gov.uk/Leisure_and_culture/Sports/Leisure_Centres_and_Pools/Lifestyles_Millennium/index.asp )
on 26/6 (When the gym had been closed since 25/5)?
(I can see that it says that the gym is closed there now, but on 26/6, there was no information about the gym being closed at all. I went there to see if it said anything on the website on 26/6, since the gym was closed for no obvious reason on 25/6, but it didn't say anything about the gym being closed on the website, so I noted down the phone-number to the gym, and called the gym, and they told me that the gym was closed for six weeks due to refurbishment.)
10. How come that members of the gym were charged for the whole month of June, when the gym was closed for refurbishment from 25/6? (Shouldn't the six days from 25/6 to 30/6 have been deducted from the charge?).
Other problems at the gym:*
Like I wrote in my e-mail to Linda Lennon on 8/6, there had also been other, earlier incidents at the gym which I had thought to complain about.
But like I also wrote, it wasn't always easy to know who it was that was in charge there after the manager had gone home, and him I only spoke with once, since I most often worked out in the evening.
And that the incident with the washing girls/women in the mens changing room again within the opening hours was the last drop, so to speak.
And then it was easier for me to complain, because then I had her e-mail address from before, since I had sent her a copy of the statement from the bank, to document the problems with the duplicate direct debit/processing error from the gym.
So then it was easier for me to complain.
I'm going to try explain a bit more about the earlier incidents:
Problems with locker:*
On 26/4, it says in my note-book, I was at the gym.
I work with office-work, so I try to work out quite often, and I usually use different lockers at the gym, depending on which locker of the lockers that are free etc.
And when one work out 3-5 days a week for some time, and you have a different locker each time, then it could be that one forgets exactly which locker one uses this particular time.
And, since only about half of the key-rings with the keys for the lockers had tag-numbers on them, this could be a bit confusing.
So when I was finished with the work-out, and I went to the area of the changing-room where my locker was, then the locker wouldn't open.
Like I wrote, I use different lockers each time, depending on which lockers that are free, where in the changing-room it is less crowded etc.
So it isn't that easy to be exactly sure if it is that particular locker, especially since the key-ring to the locker (like about half of the other key-rings, i noticed later), lacked a number-tag on it, to specify which locker it belonged to.
I usually dont keep things like my wallet etc. in the locker, since its a big gym, always many people there, and I would get a lot of inconvienience if something happened to my wallet etc., so I didn't keep the most 'valuble' things in the locker.
I use to keep my note-book with my wallet, so I had my note-book still on me, and I thought it was a bit embarresing going to the reception explaining that I coultn't find my locker, so I decided to be 100% sure before I did that.
So, I just wrote down the numbers of all the lockers in my note-book, and then I checked each and every locker, and crossed the number for that locker in my note-book.
I made sure to check each lock thoroughly.
So, when I had checked each lock in the changing-room, and the key didn't fit in any of them, then I went to the reception to explain.
It was still quite embarresing, but at least now I had the note-book to show that I had tryed all of the locks.
There were about 5 or 6 people sitting in the reception, and the woman in charge, told Neil to help me with this.
I explained to Neil that maybe the smartest thing for me would be to return at closing-time, when all the other users of the gym had gone home, then it would only be one locker left to check.
I was holding my note-book still, so I wrote down that Neil started acting a bit like a sergeant in the army, knocking his fist into the side of the enterance to the changing-room and screaming /comanding: 'come here'.
I thought this behaviour was a bit peculiar, but I went after him into the changing-room, and then he starting to ask if I had been having a few beers. (Since I couldnt remember the number for the locker).
I asked him what his name was, and wrote it down.
Then I showed him that I had tryed all the lockers, and that noone worked, and that there wasnt any number-tag on the key-chain for the locker.
He asked me which locker I thought it was, and I told him that I thought it was the number 156 one. (It says in my note-book).
So he asked me to give him the key, so that he could try the number 156 locker and the surrounding lockers.
But he couldnt manage to open any of them, so he went to find the master-key.
This took a bit of time, but he returned and then opened the locker with the new key.
It was locker 156, and I showed him in my note-book that I had already tryed to open locker 156 with the key, because I had crossed out that number in the note-book.
Neil said that 'the locks often get stuck.', I can see from my note-book.
I found a new locker (since I didnt have the key any longer to the 156 one), and Neil reminded me to remember the key-number.
I told him that I thought that there should be key-tags on the key-rings for the lockers.
Also, the next time I went to the gym, the woman in charge reminded me that I should remember the key-number, and then I told the woman in charge that I thought that there should be key-tags on the key-rings. (But there still wasnt done anything with this problem, and about half of the key-rings were still missing a key-tag for the remainder of the time I was working out at the gym).
So my questions regarding this is:
11. How come there are so much problems with the locks getting stuck in the lockers? I mean, surely the gym bought new lockers when they opened? And its the Millennium building gym, so the building and the gym can't be that old? (Did someone buy used lockers for the gym when it opened)?
12. How come the gym doesn't use oil in the locks for the lockers, if it,
like Neil said, is a problem with the 'locks often get stuck'?
13: And why didn't the gym put key-tags on the lockers, when about half of the key- tags were missing, and I had spoken about this problem with both Neil and the woman who was in charge there on the day this incident ocured, I think it was on 26/4?
Problems with the washing of the machines:*
When I wrote the e-mail about the problem with the washing women/girls in the mens changing-room in the opening hours, then it came to mind that maybe the washing-should should rather wash the machines, and then wait untill the gym has closed, before they washed the changing-rooms.
The reason I thought about this, is because I remembered an incident from when I was working out, I think it must have been in April or May.
Then I was working out at the thread-mill, and this was I seem to remember hours before closing-time.
There were a couple of washing-ladys there, even if it was still a few hours until closing-time.
They were just walking around a bit, seemingly not certain on the routine.
But then one of the washing ladies started to wash the stepping-machine in front of me. But what I thought was a bit strange, was that she only washed the tip of one of the handles of the stepping machine, and then nothing else. This she did twice with a few minuttes inbetween.
Other than that, I couldn't see that eighter she or her collegue washed any of the other machines. (They looked a bit lost there, walking around with their buckets while the gym was still quite crowded, since it was hours till closing-time.)
My question regarding this is:
14: Shouldn't the washing-staff put up a sign near the machines when they wash them during the time of which the gym is open? Couldn't people get hurt if they work out on machines that are slippery from being washed? I seem to remember from other places I've been working etc., that yellow plastic signs are being put on the floor etc., saying that one have to be careful since its newly washed, so shouldn't the washing staff in the gym also do this when they clean the machines within the opening hours?
Problems with staff:*
Like I've written, there have been some incedents before that I have wondered if I should complain about, but I'm not always sure whos in charge there, so
this makes it a bit more tricky to complain, and I've also had the problem with the arrears on my membership, and the manager let me work out there and pay the arrears later, so there was a threshold before I would complain.
But I wrote down in my note-book a couple of things I reacted on anyway.
I was wondering a bit what was going on there, e.g. on 24/5 Craig and a blond girl sits in the reception.
Only Craig logs in the members, even if there is a long queue. The girl is only watching. (I think maybe she is his girlfriend, since I noticed them sitting very close once when I wanted to log in).
So I was wondering, if there is a long queue, surely both of them could log in the users of the gym, so that they wouldn't have to wait in a line, like if some of the customers are there to sign up for a membership, then still everyone have to wait in one line, even if there are more staff at work.
So then I was wondering what is the girl doing there, if she cant log in the customers, and is only sitting watching.
And I think she had been working there a while then, so I dont think she was on training.
So this seemed a bit strange to me, so I thought I could mention it while Im writing this e-mail anyway.
Also, I remember, that one Friday I was working out there, then they annonced the closing of the gym like this:
'The gym will be closing in 60 minutes', 'The gym will be closing in 45 minutes', 'The gym will be closing in 30 minutes', 'The gym will be closing in 15 minutes'.
I think it was the same girl, but it seemed like it was Craig that told her to say it.
Normally they only say 'The gym will be closing in 20 minuttes', or something like this, so I thought I could mention this as well, even if its maybe not so important what they say on the calling-system in the Friday evenings? Anyway, I thought I could mention it while I was writing the e-mail anyway.
My question to this is:
15. How come the staff only sits watching while the customers are standing in line?
16. Shouldn't the staff have name-tags, where it said name and title, so that it would be easier for the users of the gym to know who to speak with regarding different problems. (So that they know who are in charge)?
(For instance, on the day when there were washing girls/women in the mens changing room, and they must have been there from around 8.40 pm. or earlier, because I went in there on 8.45 pm, and then they were well into their routine it looked like, before I turned and went home.
On that day (8/6), the staff that were working around closing-time, was Neil, a young girl that wears high-healed shoes and blouse, and a man around 40 years maybe that I think could maybe is the girls father, because I saw him standing very close to the girl once.
I thought maybe the girl was in a kind of responsible position there, since she wear office-clothes, but the guy in his forthies I reckon also could be in charge there, since hes the oldest etc., and also Neil I reckoned could have been in charge, since he has access to the master-keys etc.
So its a bit embarrasing asking about whos in charge, because you wouldn't want to offend anyone, with asking whos in charge, and then its actually that person who is in charge.
I don't say that it is impossible for the customers of the gym to find out whose in charge, but I thought that it could maybe add to the general level of customer-service at the gym if the staff was wearing name-tags.
I wrote down a note of who that was working that day, so that I would know later, since I wrote the e-mail that day with the complaint about the washing-staff in the chaning-room, so I thought I'd write it down, in case it became an issue.)
17. Should they really anounce that the gym is closing in 60 minutes,
and that the gym is closing in 45 minutes etc.?
Problems with direct-debit agreement on 13/12/06:*
While I was looking for some notes before I started writing this e-mail now, I found a letter from the gym from 8/12/06.
I'll just write what it says:
'Dear Mr. Ribsskog,
RE: Lifestyles Membership No: LDD121346
As a valued Lifestyles member, I was surprised to find that your monthly Lifestyles subscription of £23.50 due earlier this month has not been paid.
You may be aware of this already and have made payment at the Lifestyles centre, if so, please accept my apologies.
If you have not paid these arrears, I would ask that you pay them at your earliest convienience by contacting your nearest Lifestyles Centre. Your membership account can be updated at any of the centres and you can pay either by cash, cheque, credit or debit card.
Please contact Liverpool Direct on 0151 233 3007 for the number of your nearest Lifestye centre.
I regret that until any arrears have been paid, standard admission charges will apply and you will lose the benefits of your membership.
Yours feithfully
Steve Kneale
Business Development Manager'.
(I write quite fast, so I thought I could just write it down, so that it would be easier to understand what I meant.)
There were some problems regarding me switching from a Barclays Cashcard account to a Barclays Current-account at around the end of November/beginning of December 2006.
The problem was that my pay from work was switched to the new current-account, whereas the direct-debits remained connected to the old account.
I was in a busy period with work etc., so I didnt think about this problem before I got a letter from the bank about it.
So I went to the bank, and transfered all my direct-debits from my old Barlays cashcard account, and to my new Barclays current/visa account.
The clerk in the bank did this for me, it was a quite routine operation it seemed to me.
Exept for the Lifestyles direct-debit for some reason.
This direct-debit had been canceled right away, in a way so that the clerk in the bank couldnt transfer it to the new account.
And when I went to the gym on 13/12, I had to pay the charge for Decemeber at the gym, and it wasn't possible for me to just switch the existing direct-debit agreement from my old Barlays Cashcard account to my new Barclays Current account, but I had to fill out a new form all over again to set up the new direct debit agreement on my new account.
I accept that it was my fault with forgetting to transfer the direct-debit to the new account (It was some comunication-problem at work, with me informing work that I had got a new bank-account, but with work not giving me any feedback on that they had changed my account information in the payment system).
But because of the later problem with the direct debits now in June, I thought I could ask a couple of questions regarding this as well, while I'm at it, so to speak.
18: How come that the gym canceled my direct-debit between 1/12 and 8/12, and sent me a letter on 8/12, where it said that I had to go to the gym and pay in cash, when I had never had any payment problems with the gym before this, and all the other direct-debits were possible to switch (for the clerk at the bank to my new account), except the gyms direct-debit? Shouldn't the gym have tryed to collect the payment from my account again 7-14 days later, like the clerk in the bank told me that the other companies did?
19: Why did I have to write my signature on, and fill out a new form all over again on 13/12, for a new direct-debit. Didn't the gym have all my information from before, have one got to fill out and sign a new form just because one gets a new account-number, when one are still using the same bank?
(The signature of the women I spoke with on the gym on 13/12/06, looks like it says Probert as a last name by the way, in case that makes it any easier to find out about this.
I remember I thought it was strange that I had to fill out the form all over again, just because of the problem of the one payment due to the problems with changing the direct-debits and my pay from work to the new account, in a coordinated way.
Because it didn't seem to be a similiar problem with the other companies that also had direct-debits on my account, so therefore I remember that I thought that this was a bit strange.
And now, due to the other problems with the direct-debits again, now in June, I thought I'd just ask about the earlier problems, since they came to mind now.
also this:
How come I got a letter sent 8 days after the missed payment in December, where as later, in January, February and March (with the new direct-debit set up on 13/12), I didn't get a letter at all.
It went on for two or three months, it must have been, before someone reminded me that there were arrears on my membership.
I was quite busy in this time-periode, even if I was unemployed, so I didn't
have so much money then, so I should maybe have spoken with the staff about this myself, but I much problems with paying my rent etc., and I was glad to
have the oppertunity to work-out, since it was a bit stressing not having a job, and it helped to work-out to relax from the stress.
And also, the staff gave different information to me regarding the arrears. The girl wearing office-wear, and who worked on 8/6, for instance, told me on one occation that it wasn't a hurry paying the arrears at all. (As long as I
paid the running bills, which I did).
And other members of staff, Craig for instance, told me that I had to pay the arrears before a certain date, (I spoke with the manager and got an extension, and later I agreed with Craig that I would pay the arrears when I got first the loan I was promised from the bank, and later the switch-bonus I was promised
from the bank.)
So the questions regarding this:
20: How come in December I get a letter for not paying after 8 days, where as in the new year, it goes in the region of two or three months without recieving a letter or reminder from the staff, even if I worked out several times a week?
21: How come one member of the staff (the girl with the office-wear who worked on 8/6), says that there is no hurry with the arrears, where as another member of staff (Craig), says that I have to pay before this and this date? How is this really supposed to be, according to the rules?
(I appriciate very much that I was allowed to work out at the gym even if I had arrears, so it's not because I am ungrateful that I ask about these things. It's just that due to the other problems, with the washing-women/girls in the changing room, and the problems with the continuing processing errors and duplicate payments with the direct debits.
And also due to the problems surrounding the unanounced closure of the gym for six weeks due to refurbishment.
Due to these problems, I thought it would be best to mention all the other problems while I was at it. Even if some of these problems aren't maybe that serious in themselves, I anyway thought that they were worth bringing up, because, I think, thay add to a general picture of things at the gym being a bit out of hand, so due to this I'm a bit concerned about whats really going on at the gym, and then I thought it would be best to mentioned all the things that came to mind, because these things, even if it isn't clear to me here and now that there for certain is a problem conected with them, it could be a problem, so I thought it would be the most responsible thing to do, to also add the latter part of the problems, the ones that are mentioned under the title 'other problems'.
So even if it was the first five or ten questions that made me go to the step of complaining. Even so, I hope you have the oppertunity to answer me about the last part of the questions as well.
Sorry again that this e-mail got a bit delayed. I know I said I'd send it no latter than Wednesday, but I reckon that as long as I send it before the office hours on Thursday, then it hopefully should be ok.
I'll also forward this e-mail to Linda Lennon and Lesley Southern, since I've been copying the e-mails I've sent to them earlier, in this e-mail now.
Hope that this is alright, and that you bear over with me if some of the last questions wasn't as well stated as they should have been, due to time problems etc.
Hope that this is alright!
Yours sincerely,
Erik Ribsskog
[rediger] Det kan virke som om flere tror det er noe 'tull' med politiet i England
Eksempel på at det kan virke som at flere tror det er noe tull med politiet.
Klikk på bildet for å lese tekstenJeg prøvde å ta opp noen problemer rundt denne klagen nevnt over, på Liverpool City Council sitt treningsstudio, på VGD.
Og da dukket det opp en rar referanse til politiet i byen, som man kan se på bildet her.
Jeg lurer på om dette betyr at flere tror det kan være noe rart med politiet i byen?
Skal jeg se om jeg finner linken til diskusjonen på VGD:
[1]
[rediger] Tull med generell e-post adresse for politiet i England
Lapp mottatt fra politiet i Walton, på møte 8. november 2007. Legg merke til at det ikke er punktum før alfakrøllen i e-postadressen.
Her er brevet med møteinnkallelsen, for møte hvor lappen ovenfor ble overgitt. Legg merke til, hvis man ser på bildet på full oppløsning, at her er det en punktum foran alfakrøllen, hvis man kikker nederst på brevet, hvor epost-adressen står.Jeg har hatt noe problemer med løgn osv. fra politiet på St. Anns St. politistasjon i Liverpool, og i den forbindelse, har jeg vært på noen møter, på politistasjonen i Walton Lane, nord i byen.
Og politiet driver med noe lurifaks.
De prøver å gi masse signaler osv., og tull og tøys.
Jeg kan skrive mer detaljert om dette senere.
Her mangler det for eksempel et punktum, foran alfakrøllen i e-postadressen, på lappen som assistenten til Sgt. Smythe, Rachel, skrev i møte.
Hun gikk inn på et annet kontor, og skrev lappen, for jeg skulle sende dem dokumentene jeg hadde, angående ulovlige ledelsesmetoder osv., fra den skandinaviske Microsoft aktiveringen hos Arvato Liverpool.
Så sender jeg disse, og i svar e-posten, så bekrefter hun Rachel, som hun introduserte seg som, at epost-adressen skulle være uten punktum før alfakrøllen.
Så dette må være noe kode-greier.
For hvis man ser på den lappen hun Rachel skrev, så er det en prikk, litt ovenfor e-postadressen, på lappen.
Men hva dette skal bety, det er jeg ikke helt sikker på.
Om det er noe med hun dama fra Arvato, Emelie, som ble sykmeldt i to måneder, enda hun ikke så særlig syk ut vel.
Om det er noe med det?
Det er jo ikke så lett å vite, hva politiet mener, når de lager sånne koder.
Det må jo være noe galt da.
At de skjuler noe.
Kunne det være at de mente at jeg skulle dra nordover da?
Jeg synes det er mye bedre, hvis politiet og myndighetene ikke driver med sånne koder, men sier rett ut hva som foregår.
Jeg mener det må være noe alvorlig galt, hvis politiet må kommunisere med koder og signaler.
Da betyr dette at de har gjort noe galt, som de prøver å skjule.
Og pressen spiller på lag virker det som.
Så vanlige folk de blir bare tulla med av politiet og pressen og eliten & Co.
Jeg skal se om jeg finner den aktuelle e-posten, og vitneerklæringen min fra møte:
[rediger] E-post jeg sendte etter møte 8. november 2007, på Walton Lane politistasjon
Her er vitneerklæringen fra møtet på Walton Lane politistasjon, 8. november 2007. Sgt. Smythe, virket det som at, først skulle ha det til, at det foregikk traficing av skandinaviske damer, og at de jobbet på Arvato, som et skalkeskjul, sånn virket det for meg. Men da jeg ikke ville oppgi klagesaken mot politiet, pga. løgn og trakassering mm., så la han til side det resolution-form skjemaet, eller hva det het, og fyllte heller ut dette vitneerklæringsskjemaet. Men her nevner han ikke traficing spesiellt, av en eller annen anledning. Og han fremstiller det, som at jeg er veldig bestemt på at jeg er veldig i mot en sånn resolution-løsning (altså at jeg frafaller anklagene mot politiet, mot at de etterforsker Arvato for traficing). Men jeg mener at politiet bør oppføre seg ordentlig mot folk, og ikke bør lyve og trakassere, og hva mer de nå kan ha gjort, som jeg ikke vet om. Men det kan virke som at det er praksisen i England, som jeg har lest om at eksisterer mer eller mindre i Norge, at folk som klager på politiet, ikke får noe hjelp av de ved senere anledninger. Kanskje det var derfor Sgt. Smythe fjernet referansen til traficing, fra vitneerklæringen, og fremstilte det som at jeg var så kompromissløs, at de bare ville tulle med etterforskningen. For hvis man er bestemt i England, så sier de at man er uhøflig, og da får man ikke noe hjelp. Så sånn virker det i hvertfall for meg at det kan være. Og det at man er bestemt og sånn, det er jo ikke så lett å finne tonen, når man ikke er fra England, så da hender det at man bommer på tonen, og da er man uhøflig med en gang, og da får man ikke noe hjelp, så det er ikke så enkelt med alt i England. Sånn som jeg, er jo ikke vant til å ha med politiet å gjøre, så jeg vet ikke hvilken tone som er vanlig å ha ovenfor politiet, og i tillegg er jeg i utlandet, og sitter der, i møtene med to politifolk, og kommuniserer på andrespråket mitt. Og jeg tror ikke de her politifolka er så flinke til å sette seg inn i andres situasjon, med problemene med tonen og språket og at situasjonen er uvant osv., så det virker som at de bare herjer totalt med meg, og at pressen, amnesty, røde kors, human rights watch, den norske ambassaden og poltiet og andre myndigheterer mm. i Norge spiller på lag. Så folks rettigheter, de er jeg nok litt skeptisk til hvor mye vekt blir lagt på fra politiet og andre myndigheter og 'the establishment'. De herjer nok fritt rundt med vanlige folk, det er jeg nok ikke i så mye tvil om.From: eribsskog@gmail.com Erik Ribsskog To: civil.litigation.e@merseyside.police.uk Date: Fri, 9 Nov 2007 14:00:09 +0100 Subject: Fwd: PSD 07/0519/Sgt. Smyth/Rachel
Hi,
now I've sent you the following documents:
- Enclosures 1-25
- Enclosures A-G
- Enclosures new1-new8
- Thread about the use of negative reinforcement as a management method at Arvato Services, Liverpool.
- Scan 1-253
- Enclosures I-XII
It would be very fine, if you have the oppertunity to confirm that you have recieved these files, since I discovered, while I was sending the enclosures, that the e-mail address, that is on your letters, is written a bit differently, (civil.litigation.e.@merseyside.police.uk), than the e-mail address that I was given in the meeting yesterday, (civil.litigation.e@merseyside.police.uk).
Hope that this is alright!
Yours sincerely,
Erik Ribsskog
--------------------------------------------------------------------------------
Forwarded message ----------
From: Erik Ribsskog
Hi,
I'm refering to the meeting at Walton Lane Police Station, yesterday, where it was agreed that I should e-mail you some documents regarding the case we were discussing in the meeting.
There are quite a few documents, so I'm going to be sending you several e-mails.
When I'm finished sending you all of the documents, then I'll send an e-mail with an overview of which documents I have been sending you.
While I was at your Police Station yesterday, it seemed like I was harassed in the reception.
First I rang the bell.
Then a blond PC in her 30's, I think, showed up, and asked me what it was regarding.
Then she stopped listening to me.
And started speaking with an African gentleman, who was sitting waiting in your waiting-area.
Then she went to the back-office.
Then she got back, and helped the gentleman.
Then she asked me again what my visit was regarding.
This seemed odd and harassing to me, because she shouldn't have switched her
attention away from me, after first asking me to tell her what my visit there was regarding.
I don't want to speculate, but I was wondering if this could some way that the Merseyside Police wanted to see if I was a racist, and wanted to check if I was politically correct enough to het help.
It could seem a bit like this to me now, so I was wondering how I should go forward with reporting this.
Also, I didn't mention it yesterday in the meeting, I remember I felt 'stupid'/looked down on, while I was waiting, while the PC went back to the back office.
But I needed some time to think through the situation, before I knew how to present it.
And yesterday, I was also so focused on preparing for the meeting, so I didn't use that much time to think about this spesific situation.
But after I got back home again, I have had the oppertunity, to think more about this, and thats why I'm writing about this to you now.
To get advice on how I should go forward, with reporting this.
Because like I told you in the meeting yesterday, I don't think PC's and Police Officers, should act inaproperatly or unrepresentatlively, (regardless of the circomstances), so that's why I think I should report about harassment-situations like this.
Hope that this is alright!
Yours sincerely,
Erik Ribsskog
[rediger] Svar-epost fra Rachel Coyne hos Walton Lane politiet
From: Civil.Litigation.E@merseyside.police.uk To: eribsskog@gmail.com Erik Ribsskog Date: Fri, 9 Nov 2007 17:19:39 +0100 Subject: Re: Fwd: PSD 07/0519/Sgt. Smyth/Rachel
Dear Mr Ribsskog,
Thank you for your email and the enclosures you have sent today.
I can confirm that we have today received thirteen emails from you, eleven of which contain attachments. The other two emails are your emails making contact with us. The email address I gave you yesterday is the correct address.
As discussed with yourself and Sgt John Smyth yesterday, your complaint will now be dealt with by way of a Full Investigation.
Yours sincerely
Rachel Coyne Liverpool North Standards Unit Walton Lane Police Station
http://nb.xiandos.info/Politiet_i_England
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